PLASMA CRACKED FROM INSIDE (spider web)
by hunterco123 - 4/30/11 3:33 PM
Hello All, My 7 month old 58" Samsung started showing a spider web with a crack from the INSIDE. Not damaged on the external part of the glass. I have contacted Samsung, this is obviously a mfg defect and they have not been responsive.
Anyone know of a class action lawsuit started on this already, its all over the internet, this spider webbing and failure - and they must have shipped a bunch of bad screens and now they are breaking with no fault..<div>
I had to send photos to the "executive" customer service, where they get to make a decision from my photographs. What a poor CS model! I just dropped $$$ and before I can even read the user manual the TV fails.
Any suggestions to get Exec CS moving on a replacement???
Note: This post was edited by a forum moderator edited post per author's request. on 05/20/2011 at 9:21 AM PT