Samsung forum: Unable to connect network interference

by: mikethecpa March 14, 2011 7:33 AM PDT

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Unable to connect network interference

by mikethecpa - 3/14/11 7:33 AM

I've seen where others have had this issue and different suggestions to fix. If somebody has a solution please help!

I have a Samsung 52" LED TV (series 7)and a Samsung BD player (BD-C5500C). The tv is in my home theater in the basement and the player is in my 1st floor family room. They each have a CAT5e cable connecting them directly to my linksys router (each has its own connection on the router.)

The TV had been working great with internet@TV and netflix. So, I bought the Blu-Ray player to have Internet@TV in my family room.

Since that time I have been having the trouble. At first I could not get the Blu-Ray player connected because of network interference. Finally one day I got it connected. Just following the instructions and using the "auto" settings. After that the TV didn't want to connect all the time? Network interference!

For example, I went down to the basement to watch some the basket ball tournaments. I decided to give the youtube app a try while I waited for the game to start. Wow, it worked like a charm. I watched the first half of the basketball game and decided to watch some more Youtube at half-time. "unable to connect due to network interference". What!!!

I hope Samsung can solve this. I logged on for Chat support and was told none of their other customers where having this problem. I ended the chat because I know based upon the various forums this is not true and if this person doesn't even admit it is reality then they don't have a solution.

Somewhere in the hardware and software that allows the Samsung TV's and Blu-Ray players to connect to the internet a programmer put in some code that says if "this" happens (whatever "this" is?) Display the following error message on the screen...."unable to connect due to network interference". If some technician or engineer could determine what "this" is maybe they could offer a real solution?

Maybe you can't have both Samsung devices on the same router because they both utilize the same IP address and it is first come first serve on my router?

Thanks,

Mike

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