Samsung forum: Internet@TV - "Network Interference" -- LN40C650

My Tv has been doing this for a week or so. I'm getting a runaround from Samsung.

It supported the network connection for 2 months. I've changed nothing in my set up. It started after a request for a manditory firmware update from Samsung.

Why dont you read what people type before you make frivolous statements that have no value or bearing on a problem many of us are experiencing.

If you aren't part of the solution, then you are part of the problem.

This isnt widespread? 5 people in the same city have the same issue on the same date is not a fluke.

I have model UN40C7000WFXZA

SERIAL: Z1XN3CTZ300227M

VERSION: SQO1

IT WORKED 2 MONTHS, NOTHING HAS CHANGED AS FAR AS MY SET UP.
NO APPS WILL WORK.
HELP ME

Marlboro New York & Highland New York; on Opera, Google Chrome & Opera browsers. all have these messages on me & my buddy's computers. Plus all of a sudden my history lists 25 facebook logins attempted which I did not do ( I'm not on facebook)& opening results in blank pages. Registry errors (usually 20-60) all of a sudden jumped to 586. My buddy can't play videos. Browsers shut themselves off, messages of access denied which nevertheless permit access. Redirections to other websites. AVG on Mine Komodo on my buddy's show no malware or viruses

rklippel,

To those who have posted about the Internet@TV connection issue:

First of all, I'm sorry that some of you are having an issue accessing Internet@TV or some apps on the Samsung Apps platform. We have a team of people looking into this over the past few days. It is not a universal issue. In fact, it only appears to be effecting a very small percentage of Internet@TV users. This doesn't reduce the importance of the situation, of course, but I wanted you to know that we are not seeing issues across the network so we have to dig deep to find the root cause.

If you have a second, can you please share with me your product model number, the Internet Service Provider you are using, your state and (if possible) the latest firmware on your product. You check the firmware by pressing the following:

Menu > Support > Contact Samsung >

The model number can be found here:
http://i397.photobucket.com/albums/pp60/samsung_hd_tech/modelnumber.jpg
We are trying to see if there is any consistency between those of you who appear to be having connection issues.

We recognize that this is frustrating for those affected, and we appreciate your patience while we work to clarify the situation.

--HDTech

Online Brand Ambassador

- Click here to visit the Samsung forum
- Click here to visit the Samsung store on CNET

I cannot remember the firmware version but I updated with the latest version last night.

While I've run across this issue being Samsung and the ISP (see google), consumers today don't want to become networking gurus. But how can we avoid this when Samsung is not responsible for that ISP or a failure in some DNS somewhere?

That is, let's say this firmware changed from one server to another and said server name was not in your ISP's DNS.

In that scenario, would you care who's fault it is (no.)

This highlights that maybe it's time for a change. If you want to try some of the common fixes, we have a post in the CNET Networking forum and this is why I like to try the OpenDNS change noted at https://store.opendns.com/get/basic It's free and seems to solve the DNS issue.

Let me boil it down to one question. If the ISP's DNS doesn't have a Samsung server name, is that Samsung's fault?
Bob

Then why post here? Call up 1800SAMSUNG and get it fixed.

Now that I've fixed this one too many times I can't fault Samsung. There are too many issues beyond Samsung's control such as DNS at the ISP and more.

But let's say your premise is true and sound. You now know what to do next.
Bob

I have model UN40C7000WFXZA

SERIAL: Z1XN3CTZ300227M

VERSION: SQO1

IT WORKED 2 MONTHS, NOTHING HAS CHANGED AS FAR AS MY SET UP.
NO APPS WILL WORK.
HELP ME.

it sees the wifi connection full strength 5 bars. Will not connect. and then if i select net flix or facebook it says interference error.

I have time warner cable high speed broadband

david

Model: LN40C650
Firmware: 001035
ISP: Charter Cable

Purchased two days ago. Successfully connected to Neflix (the main reason for the purchase) but froze during downloading. Performed the firmware update...Netflix doesn't even load now...freezes at connecting. Get "network interference. try again later" message when trying to add new apps. Also considering returning.

Did you change anything? Fix this or that?

Confirmed. I was able to download Netflix and other apps and use them. According to Samsung it was a server issue on their end.

I had to do nothing for it to work. I hope everyone else has the same luck.

Forgot to mention that this was on an AT&T DSL (Uverse) 12 mbps connection

I have a UN55C6900 I bought about one month ago. Internet@TV was working pretty fine, despite the buggy behavior where a few apps were being automatically removed, like Vimeo app. But the connection was working until this July 17th where all video related apps (like Vimeo) were not able to connect to the Internet anymore. Other apps were working fine, like YouTube and other text apps.

Another broken connection was the Samsung Apps store itself, I couldn't access it. It kept trying about 1 minute and then a connection interference error message appeared.

It was then when I a had the silly idea to go to reset Internet@TV config (on setup menu). All my apps were deleted and it now shows a message "Connect to the Internet and enjoy variety of contents through Internet@TV...". Options Samsung Apps and Settings are grayed out, so I can't do anything.

Back to TV, I select the menu option Plug&Play > Network > Network Test and it passes successfully. I have a wired connection, with IP set to auto. DNS was set as auto as well, then after this issue I tried to change it to Google's DNS (8.8.8.8) and it still fails.

I just unplugged the cable from my TV and connected it on my laptop, and it works like a charm. So what is really going on, Samsung? A DDoS attack to your network, like they did on Sony's?

Model: UN55C6900
Sw Version: T-VAL6XIBRC-1006.1
S/N: Z0EO3XEB100147L