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Samsung forum: Samsung HTC5500 - HDMI Audio Out setting doesn't save

by: sando1234 September 25, 2010 3:45 PM PDT

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Samsung HTC5500 - HDMI Audio Out setting doesn't save

by sando1234 - 9/25/10 3:45 PM

Hi

I have a HTC5500 and a bose surround sound system. I have hooked up my HTC5500 via hdmi to my TV and then an optical cable from the audio out on my TV to the bose reciever. When I set the HDMI audio setting to on on the HTC5500 everything works a charm. However whenever I turn the HTC5500 off the HDMI audio setting reverts back to off meaning I have to go through the setup menus everytime I watch a DVD/Blu Ray Disc. Very frustrating - especially trying to explain it to my parents each time!

ALl other settings save just not the HDMI audio setting on the HTC5500. I took it in to a Samsung repair centre and they said it was a firmware issue which they fixed but the same thing is still happening. I have not plugged in the speakers that came with the system.

Anyone have any advise?

Thanks


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Same problem with Samsung

by Tricky599 - 1/4/11 5:38 AM

In Reply to: Samsung HTC5500 - HDMI Audio Out setting doesn't save by sando1234

Hi!

I'm having the same issue with the tv I bought last week... its HDMI'd into a samsung dvd player and still no sound until I select HDMI "on"... which resets everytime I switch off.

I notice your post is a few months old already...Did you find a fix for it eventually?!

I'm going to try to install the latest firmware but if you can give me any other advice it would be appreciated!

Thanks


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Same problem with Samsung - HTC-6600 - Did anyone find out?

by cruiser711 - 8/4/11 6:22 PM

In Reply to: Same problem with Samsung by Tricky599

hdmi out audio settings not saved. have to turn back on each time the dvd system is turned off.

did anyone find a solution? it has been to samsung repair twice in long beach, and they said they fixed it. NOT!!!!


thanks.


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You're in a good place.

by R. Proffitt Moderator - 8/4/11 6:36 PM

In Reply to: Same problem with Samsung - HTC-6600 - Did anyone find out? by cruiser711

Now add the TRANSACTION NUMBERS for the Samsung Ambassador so they can kick it up.
Bob


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HTC-6600 update

by cruiser711 - 10/15/11 6:16 PM

In Reply to: Same problem with Samsung - HTC-6600 - Did anyone find out? by cruiser711

Also found that this model, including other Samsung models, cannot support the update of firmware for Netflix. This older version only displays your netflix instant que from online, and not able to search, etc.


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Same problem with HT-D5350

by normanoid - 9/11/11 9:16 PM

In Reply to: Samsung HTC5500 - HDMI Audio Out setting doesn't save by sando1234

I'm having the same problem with my system. Seems like this needs to be addressed in the firmware, but Samsung doesn't really care because not many people are not using the speakers that come with the system. Very frustrating!!


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