Samsung forum: Samsung PC Share Manager 4.2 totally useless

Tried to download instructions from the referenced site - got a "Page Not Found" message.

Hey,

First apologies if that is not the correct way to address you but it is the one i know.

I have a Samsung LED series 7 TV and am having problems with the PC Share Manager. It was working fine until it started giving me error when i try to start the server. It basically denies everything and i cannot do much. Tried to re-install but with no luck, same problem occurs. I also tried on different computers but again the same problem.

Do you maybe have any idea what might the reason?

Regards,
Tomi

Mine works just fine...my issue is, when I use PC Share I can stream a movie, but if I put it on a network drive, it says "unsup[ported format". But I just played itin PC Share?
I lookrefd for supported formatgs, and this mkv is in the correct patamiters.

Oh, and with some formats that play both ways...I can only fast forward under PC Share,not from my network drive.
Here is the file info:

Pilot.mkv
Format : Matroska
Format version : Version 2
File size : 430 MiB
Duration : 1h 12mn
Overall bit rate mode : Variable
Overall bit rate : 830 Kbps
Movie name : Episode 1 - Pilot
Encoded date : UTC 2011-09-17 11:25:52
Writing application : mkvmerge v4.6.0 ('Still Crazy After All These Years') built on Mar 10 2011 02:50:32
Writing library : libebml v1.2.0 + libmatroska v1.1.0

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.0
Format settings, CABAC : Yes
Format settings, ReFrames : 3 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 1h 12mn
Bit rate mode : Variable
Nominal bit rate : 700 Kbps
Maximum bit rate : 25.0 Mbps
Width : 1 280 pixels
Height : 720 pixels
Display aspect ratio : 16:9
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.032
Writing library : x264 core 114 r1924 08d04a4
Encoding settings : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=12 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / constrained_intra=0 / bframes=3 / b_pyramid=0 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=2pass / mbtree=1 / bitrate=700 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / vbv_maxrate=25000 / vbv_bufsize=25000 / nal_hrd=vbr / ip_ratio=1.40 / aq=1:1.00
Default : Yes
Forced : No

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : A_AAC
Duration : 1h 12mn
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Compression mode : Lossy
Language : English
Default : Yes
Forced : No

Thanks very much for your interest and response Samsung Tech. Please let me be clear, the LED TV is awesome but this PC Share Manager issue is noted to be a major problem by many people.

My TV is connected via a wired ethernet connection to a Dlink Dir-655 router. The computer is relatively old P4 3.2 processor and I run Windows XP SP3.

The exact message that pops up when any movie watching gets interrupted is "Network Device Disconnected ..."

The pop-up messages informing me "Network Device ... PC Share Manager" are constant and random.

The link you provide is to the exact version 4.2 that I am running.

I hope there might be some resolution to this problem.

CETech, If at all possible please contact the developers and inform them that there are serious issues with PC Share Manager. I find it hard to believe how a company like Samsung can release such software.

I have a ref. number to this problem and I was to get a call back from Samsung level 3 support two weeks ago ... and still waiting. Plan to give them a call tomorrow.

Please let me know why you think a Samsung tech would be able to sort out and assist with this problem? I would go with in a jiffy ... but somehow doubt it will be useful ...

I installed a trial version of a DLNA server program called Mezzo and it has worked so far but there are two of them in the source list?
It does not disconnect like Samsung PC Share Manager and it is possible to watch a movie in its entirety ... and no DEVICE CONNECTED nag messages as well. However, it did abend playing an RMVB file type but I've only had it for a day.

I too (in Australia) also have the problem with the TV constantly interrupting my viewing to tell me that Share Manager is available. Or at least I did until I disabled Share Manager completely (which does effectively make it useless).

Other DLNA servers running - Twonky x 2 on QNAP NAS servers & Windows media server - do not cause the constant notification pop-ups.

Network attachment is via Netgear powerline adapters which leads me to a couple of other issues....

1) Using the wireless dongle the TV could not see ANY DLNA servers. Blame the AP blocking SSDP I hear you say? Yet two laptops also connected via the same AP could immediately discover the Twonky servers.

2) Using ethernet cable to a Wireless Bridge (incorporating a switch) about 80% of the time the TV would not recognise the switch was connected and vice-versa (ie no status lights at all on the switch for the port connected to the TV). The same switch has no issues with any other devices including a non-Samsung Bluray player). An MDI/MDX handshaking issue perhaps? Every now and again it would suddenly connect but I was never able to duplicate a sequence of plugging/power actions that would consistently work.

Plus of course there is the well known issue of FF/REW/skipping not being supported for DLNA

CE_Tech, thanks very much for your offer to look into the problem I am experiencing and escalate as necessary. I will gladly send you the reference number but can't see any way to email you since no email specified your community profile. Please advise and let me know if you need more than just the reference number.

Please note that the problem I am reporting is not an isolated one associated with my TV and setup. As you see, John Swan from Australia reports that he to gets the PC Share Manager Available alert nags and has turned it off.

Just do a Google on "Samsung PC Share Manager" and you will see a myriad of problems reported and no solutions available. The only thing that has helped is the installation of Mezzo as some have suggested.

There really should be no need for owners of such expensive Samsung leading edge TVs to pay and use other software when the supplied and recommended Samsung PC Share Manager is supposed to provide similar and working functionality. This should really be seen by Samsung as what it really is ... a major embarrassment.

rosebud111,

I'm sorry for the delay. Could you just post your reference number on this thread and I'll see what I can do on my end.

As for any information of updates to the share manager, I was delaying to see if I would get any info back, but I do not have any more information now then I did the last time I posted. If I find anything out, I'll post it back on here.

--CETech

Online Brand Ambassador

- Click here to visit the Samsung forum
- Click here to visit the Samsung store on CNET

I agree with you but need to take it a step further. It is totally useless and Samsung should be ashamed. Judging from the forum complaints I am amazed I didnt see it before purchasing a Samsung product. I bought this product because I wanted to clean up my living room again and take away my computer. The promise was I could play my home videos from my computer through the player incorporated with my Samsung product and the PC Share Manager software. Since the version was 4.2 i assumed it was completely tested and working which it is clearly not.
I have 3 external USB Drives for storage; this Samsung product does not recognize one of them AT ALL. If I share a folder on my c drive it will share the folder and even play the video file. OH But wait. I want to fast forward to a certain spot. NOPE that does not work. Oh yeah, rewind, nope that doesnt work either. So its report card time.

I give the Samsung PC Manager 4.2 an F. Totally useless.

Windows 7 64 bit with 8 gigs of Ram
A 500GB Seagate Free Agent Pro USB 2.0
A 1TB Rock Mobile Disk USB 2.0
a 2 TB Western Digital Elements USB 2.0 drive

I had similar issues with the Samsung BD-C6500 blu ray player. PC Share manager would work fine from my old XP laptop but as soon as I tried to stream from my new Vista Ultimate 64 bit desktop, I couldn't get 2 minutes into the movie before a message popped up that PC Share Manager Disconnected. I was pulling my hair out. I think I may have solved the problem. So far so good. I'm about 20 minutes into a movie and no problem.

Scenario: My Vista desktop had 2 NIC's. 1 a realtek onboard which I had disabled because I had been using a Killer NIC for quite some time for gaming. I just re-enabled my Realtek onboard and disconnected my Killer NIC and all seems fine now. The Killer NIC has it's own brain and firewall and stuff, so I'm pretty sure that was the problem.

Movie is still going.

If anyone has a Killer NIC or similar card, I would try changing to something barebone or play around with the software for the NIC card. I was thinking it was the BLU RAY player or something to do with Vista, since it worked good on my XP laptop. But, that doesn't seem to be the case. Damn Killer NIC.

Movie still going. 30 minutes in now.

Like I said, I couldn't get 2 minutes in before disconnect so I am fairly confident that this will be my fix and hopefully it helps others too.

Good luck all!

I also had the same issues with 4.2. I downgraded to 2.33 and i am able to connect to USB hard drives by right clicking on them and pressing the share radio. It does give an error but they are added to the share list.
The inablility to rewind and ff movies that are steraming is rediculas. It works on some but not all. Even the XBox 360 can get this right. Time for an update.

I too just recently bought a Samsung 50" Plasma and was excited about the Internet@TV, only to be very dissapointed that there is no browser.
No big deal really.
BUT the thing I found so bad was the PC Share Manager.
Totally useless. I tried and tried to see my files on the TV, but the file formats for PC Share Manager are, well, crap and dont get recognised, and there is no way I am going to change the file formats just for PC Share Manager.
SO, after a little bit of reading etc, I installed PS3 Media Server (google it).
Within 5 minutes, I had it installed, running, connected to my TV and playing all of the media files that I had selected to share.
If only Samsung could take a leaf out of the PS3 Media Server development, Samsung would have a hell of a lot more happy customers!!

SERViiO 0.4.2 works great.
It adds movie covers or posters to all the movies, as well as the correct titles. FF and RW dosent work for every avi, but most. Way better then Share Manager. I would definatly recomend it.

Thanks!!! After 6 months of struggeling with Samsung's crappy software I'm now streaming away with Serviio 0.5! I've bought the wifi dongle and also invested in a new router and I thought it would all be in vain. But now it works!
I'm running Windows 7.
Best regards
Viggo Holger-Jensen
Oslo, Norway.