Samsung forum: Driver for Samsung DTV DMR not available

Running Vista SP 2, 64-bit on one Laptop.
Running Win7 Home Premium, 32-bitget Laptop.

64 bit Laptop has the same problem as the originator of this thread. I want to join in the numbers of owners of new Samsung HDTV's that cannot find a driver th system is asking for every time the system starts.

Note: I installed the PC Share Manager on my WIN 7 laptop and everything worked just as Samsung's how to video shows. Even there no mention of 32 bit only.
NOTE: After installing the All Share Manager on the WIN7, surprise the Samsung does show 64 bit Laptop as a server but I cannot open any files as yet.

This exercise of mine confirms the orginators experience and validates that for a 32 bit PC running WIN7 (VISTA's first cousin) the PC Share Manager seems to have the necessary driver because the 32 bit machine never asked for any drivers. it was able to see the TV and share files using Internet@TV and over my PS3. Now I must figure out if the PS3 and the 64 bit laptop can communicate.

SAMSUNG must give us a driver. I sure won't replace m bedroom TV with a Samsung if this is not fixed for 64 bit WINDOWS.

I have 32 bit Vista and have the same message. I saw on the Samsung site someone else had the message with 32 bit Vista as well. Therefore, I don't think this is a 64 bit issue. I've installed "all share" several times to no avail. The techs at Samsung are clueless. A level 2 tech told me that the problem was in "my system". She clearly didn't have any idea of what the "Found New Hardware" notification in windows even was.

The thing is, my TV apppears to be able to access network storage and the PC even though this hardware is not installed. So, I'm not really sure what this driver is supposed to do.

However, I'm also having an issue with network storage. I find that if I use USB or a local USB hard drive, then I can watch movies including chaptering, Fast Fowarding, etc. But if I run a movie off of network storage, then I cannot use fast fowarding or even pause. The level 2 supervisor at Samsung invented an answer that fast fowarding would *never* work on any kind of mass storage because "it needs to read the whole movie in before it could do that". Clearly, he was pulling this answer out of one of his darker orifices because it works just fine when on USB. So, if anyone knows what my network storage needs to do or support in order to allow Fast Forwarding and pause when I play movies, I would appreciate suggestions on that as well.

Regarding simply asking Windows to stop looking for the missing drivers, I think this is merely stopping the symptom, but not solving the problem. The issue here is if something is really missing, not just getting rid of the warning box that it's missing. I agree, though, that the functionality seems to work, but then again, I might be missing out on some functionality that I don't yet realize.

With respect to using the "skip" functionality, none of the functions of the remote really work when I use networked storage. That means pause, FF, chaptering....nothing. All I can do is start from the beginning of the movie and play through to the end. When I bring a movie to the TV on USB or use my USB hard drive directly hooking it to the USB on the TV, then all that functionality works. The manual says something about how this functionality depends on the capability of the network storage server, but gives no indication on what capability it requires. And the tier 2 supervisor has no clue, so I'm probably going to get better answeers from teh general public than from Samsung!

All is explained here and happy to find buddies on this issue, looking forward if Samsung takes any initiative to fix this.

Thank you.

Where did you find the download to version 4.2? Are you sure it's 4.2 or 4.02?

I couldn't find the software no matter how hard I looked, finally the chat support pointed me to a download and what I installed was 4.03. I would hope this is the most recent version rather than a very outdated version that they referred me to.

Anyhow, I was having this exact same problem with Vista x64 and once I installed Samsung PC Share Manager v4.03 the problem and pop ups went away.

I have the same issue, on 64 bit Win Server 2008.

Server 2008 can usually use a Win 7 driver, and Vista drivers have worked for everything else when the win 7 drivers have failed.

Has anyone found 64 bit drivers?

You don't need to install PC Share Manager when using XP or Vista. Windows automatically asks you if you want to allow your TV to connect to your computer through "network sharing". You can use Windows Media Player to play music and videos through your TV by adding those files you want to access through the TV to the "public share" folder on your computer and to Windows Media Player's library. Once you've done that, you can access your music, pictures and videos through your TV unless your computer is off or asleep. The only problem I'm having is that Samsung TV's have a very limited codec library so a lot of media is not supported. They will not update this either.

I hope this helps you out.

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