Samsung forum: LN52A850 IR Interference with DISH HD receiver box

by: draph June 19, 2010 4:05 PM PDT

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LN52A850 IR Interference with DISH HD receiver box

by draph - 6/19/10 4:05 PM

I've been living with this interference issue in the first 30 minutes since I bought this TV new in Dec 08. This basically makes the remote for the satellite box inoperable during TV warm up.

I was about ready to switch to DirecTV to see if their box works on a different frequency to work around the issue, but decided to do a Google search before I went that drastic. I found this forum where Samsung Tech stated there is now a fix (and this was back in '09 some time. However...

When I called 800 Samsung, the rep blamed the satellite receiver box, told me to work with my satellite TV and provider to fix the issue, and basically thanked me for my time. When I mentioned this forum and the fix, it was basically written off as "you can't believe everything you see on the internet".

Can anyone help me, or is my TV now so old (a whopping 1.5 years) Samsung will no longer stand behind this product? This is their last chance to redeem themselves....or it's back to Sony for me.

Thanks.

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