Samsung TV and BD player won't connect to internet
by jlovell6160 - 5/5/10 10:02 AM
I have a Samsung TV and Blu-ray player, both of which are supposed to connect to the internet. I have read lots of forums and tried everything I have read but still can not connect to the internet. Here is my configuration:
TV: Samsung LN40B650
Home Theatre: Samsung HT BD1250
Router: Linksys WRT54G
DSL Modem: Actiontec GT701
Connection: Wired (cable)
Here is what I have tried:
1. Set Linksys router in DHCP mode and Actiontec modem in PPOE mode.
2. Set Samsung BD player network connection to Automatic: Fails on IP adress test (no IP address ever appears in the boxes on setup screen).
3. Set Samsung BD player to Manual and enter valid IP, subnet, gateway, etc.: Passes IP address test but fails on gateway ping test.
4. Replace the wire from Samsung BD player to router and repeat steps 2 and 3 above: Same responses.
4. Turn off Linksys firewall and repeat steps 2 and 3 above: Same reponses.
5. Set Linksys router in PPOE mode, Actiontec modem in transparent bridge mode, and repeat steps 2-4 above: Same responses.
5. Connect directly to Actiontec modem (bypassing Linksys router) and repeat steps 2-4 above with Actiontec firewall on and off: Same responses.
6. Replace router with new Linksys model and repeat steps 2-4 above with firewall on and off: Same responses.
7. Replace router and modem with new Netgear router/modem combination unit and repeat steps 2-4 above with firewall on and off: Same responses: Same responses.
8. Try all of the above but connecting directly to Samsung TV instead of Blu-ray player: Same responses.
8. Call technician who replaced motherboard in TV: Same responses.
By the way, I have contacted Samsung tech support and they have not resolved the problem. Neither has tech support from Sears, where I bought the TV, or from Crutchfield, where I bought the Blu-ray player. Nothing has worked. Note, however, that I can connect a computer to the same cable going to my router and have no problem making an internet connection. I can also connect the same computer directly to the modem (bypassing the router) and the internet works fine.
It seems that the Samsung units (TV and Blu-ray) simply won't accept an IP address using DHCP and when I manually enter IP, subnet, etc. the units won't pass the gateway ping. Can anyone help me?