Samsung forum: SAMSUNG IS CRAP

i slightly more then a year ago bought a new 120 hz flat screen tv all of a sudden i got several rows of dead pixels at the bottom of my screen, and samsung wants to charge me to fix this. Its an outrage the tv isn't that old to be falling apart. I feel like i have been ripped off i will not be buying samsung products in the future. I guess its true u get what you pay for sonys product costs a bit more but if i had bought a sony it probably wouldn't be broken right now.

Sony and Samsung are not the same, but they do each own a 50/50 stake in one of their main LCD panel producers.

Samsung though has known power supply problems along with green and red tint problems. I had one go out after only a year and a half, and it had problems with red/pink ghosting on and off the whole time. My current "40 Sony has been great since the moment I first turned it on.

I'm sick of Samsung techs treating customers like we're idiots on these boards. Your Tv's are garbage and you know it. Admit it or don't say anything because your 3 month extended warranty is crap. A $1000 TV shouldn't need repairs arfter 15 months.

Samsung don't only make crap tv's their fridges are rubbish it only lasted one year before the defroster blew and Samsung refused to fix it Their products are unreliable and don't last Samsung is crap I sold the fridge and bought a westing house fridge which is good quality AND AUSTRALIAN MADE not crap Chinese quality i will never purchase samsung products again and also samsung are so poor on warranty they act like they give a crap i dont fall for anything fancy that samsung bring out

I too bought a nice new shiny Samsung Smart TV. I was really excited to get it. But from the moment it was unpacked, it was a disaster. 1st, it had the wrong stand in the box. No, I was told by the store.. you must be mistaken, this would never happen they told me, Samsung does not make mistakes when they pack their products... 6 hours later and lots of driving, I had the right stand... but only because I bitched like a schoolgirl. Then, I could not get this thing to look good. No matter how I set it, with professional calibration settings found on the net and making phone calls to audio/video installers, the picture was terrible, my old plasma was far better.

3 weeks later... a thin black line appeared across the screen. A quick google search found this to be a common problem with Samsung's for years. You can imagine how impressed I was. This TV was not cheap and it was huge and not the sort of thing you can run to the store with.

The store sent another one, brand new out of the box, I made the delivery guys put it together and turn it on to check the picture quality..,. guess what, it would not turn on, nothing dead as a doornail. Truck drive told me they to ask for a different brand, his words (samsung are shite mate, try for a panasonic out of them - they have the least amount or problems with the panas, samsungs are rubbish)

Back to the store. They actually where pretty good about it and I chose another TV (NOT A SAMSUNG)

And never anything samsung every again. I now believe what I read, they are crap.

I'm an expat living in China. I bought a Samsung Laptop in Hong Kong 1.5 years ago which came with a 1 yrs warranty. What I didn't know at the time was that Samsung's warranty is not internationally valid. Anyhow, 10 month after the date of purchase, the screen would all of a sudden go black for a few seconds. This happened almost everyday. I took the computer to a Samsung service centre in mainland China. They looked at it and said, my operating system needed to be reinstalled. They explained to me that Samsung warranty isn't valid on mainland China because I bought it in Hong Kong. That's strange I thought, isn't Hong Kong supposed to be a part of China?

Anyhow, I went back home and the problem was still there. I decided next time I had a chance to take it to Hong Kong which was 5 months after the warranty had expired. The Samsung repair centre diagnosed a faulty main board and a broken fan. They charged me $US320, saying it was not covered by warranty. Fair enough, it wasn't covered by warranty anymore. I explained to the service technician that the problem started 10 month after I purchased it. I took it to a Samsung repair centre and they weren't able to diagnose the problem. An now they had the cheek to charge me for the cost of a faulty main board and fan!! Is it normal on a Samsung laptop that the main board and fan only last for 10 months? Surely not! I swore to never ever buy any Samsung product again!

Samsung products such and they're badly engineered!! If they install components of inferior quality that's one thing. They could rectify this by doing the "right thing" to their customers, But no, they are a greedy company that only cares about making money! Stuff 'em! As I said, never again will I be buying Samsung and I urge you all to take my warning seriously. It's better to spend the extra money and go for real quality. Buy a Sony or Macintosh that's money well spent!

I have a 100% failure rate with all my Samsung products.

Apple eat Samsung for breakfast lunch and dinner ... Fact

I Agree with you 100% mate.
Samsung make their products out of plastic. Cheap to make, cheap to sell, and don't last half as long as Apple products. If you want premium luxury, go Apple!!!

I bought Samsung series 9 new ultrabook for 1400, and guess what it has mountain load of problems.

First of all, the charging pin is so slim that when I was disconnecting the charging cord from the laptop, the pin broke. The laptop was under warranty. It still is so called the warranty. First of all they got back to me by email in a week even after I had shot dozen of messages and phone calls because imagine being a university student and living without a laptop for even a day. They get back to me and declined to do anything. The reason being that they have not encountered this problem or have not received complaints about this problems in the past. LOLLLLL. At the time of this conversation with Samsung, this laptop had come out only six months ago. What a **** excuse to not cover me under warranty. When I yelled at these Assssss h o l e s, they took my complaint and that was the end of. This laptop has so many other flaws as it crashes, hangs, and goes blank The track pad is a mess. So on and so forth. Well I guess the battery life is good. But seriously 1400 for this **** brand and **** service.

I had my phone for upgrade; I wanted to buy Samsung but after this experience, I have touched by ears and have decided not buy even the smallest thing produced by SAMSUNG the garbage.

This is a message for all of u to know that Samsung is an inferior product in all regards, they cannot even copy other products like Apple well enough as the track pad on my series 9 has been created by Samsung to look like apples', but seriously it works like **** as it copies parts I don't want to copy gets triggered while typing What a mess.

I used to defend this product to my friends saying how cool is this Samsung product but just after few months of use and degrading service. I feel ashamed to even own this product.

I wish I could keep on going, but I have to get back to business. Seriously avoid Samsung at any cost. Everyone can get wiser after falling in a ditch, the real wise person is the one who avoids it in advance.