Samsung forum: SAMSUNG TV and External Hard drive

It is brand new hard drive of LG and i did formated the HDD with FAT. It is accessable by windows and MAC both.

Now about the Power, HDD is powered by USB. There is no exteranl power to hard drive.

Last thing that LCD LE40AXXX works with flash drive so nothing wrong with port. With above give facts..why its not working with external HDD?

Regards.

Many thanks,

I tried today an external HDD with external power source and used very good quality USB-HDD connecting cable but still TV can not recognize the HDD. In addition HDD is formated on FAT.

I can run 4 GB flash drive with extension cable and it works just fine but so far no HDD.

I am telecom Engineer and verified all the connectivity between the LCD and HDD. At his moment we have on 4 GB flash is working with LCD but actual hard disk with internal or external power sources are not recognised by LCD.

Regards.
Naeem

Hi

I am also facing this problem, am able connect my 2GB USB and also 40GB ipod to the Samsung TV, but not able to connect my 500GB Seagate GoFlex external hard drive to my Samsung 32" TV with USB port and also to my Samsung DVD player.

Any ideas pls...

The manual specifically says USB HDD is not supported, although I am not quite sure of the technical reasons for that.
It could be that some USB HDDs might work, but those would be rather an exception.

_jr_

hi
i have a samsung 40ua7000(2009) led tv and 1t external seagate hdd with ex.power source... for sometimes my hdd makes sounds like "tik tik" and the operation of playing slow down...
this problem occurs with many files and between playing a file not at first...
i have no problem when use this hdd with my pc

what's the problem?
bad sector...low power...huge size of partition..bad file...

I'm having the same sort of issues trying to connect a 3TB hard drive to a Samsung 46" LCD TV (UN46B7000).

I've tried formatting the drive as NTFS, as well as FAT32. As an NTFS formatted drive, I could not get the TV to recognize the partitions. Have you tried both USB ports? Have you tried creating an empty folder on the drive, and copying a single file over?

When formatted as FAT32, I ran into different problems.

My original drive (a 1.5TB Seagate drive) was formatted as a FAT16 drive, but I could not put files larger than 4GB on it, so I was a bit limited, so I purchased this drive and formatted it FAT32 (made sure it was FAT32 vs. FAT16, as you cannot have a partition larger than 2TB with FAT16). I copied all the files I had onto the drive (MANY many files). I started by copying a few of them which show up fine when I attach the drive to the TV, but when I copy all the files over, I begin to have issues. Some folders which have hundreds of folders/files will copy over fine, and will pass a file check, but will NOT appear in the Samsung Media Play screen (folder appears empty). I noticed in the upper right corner of the screen that 1.3TB was used and 746MB were free, indicating that the embedded OS the TV is using does not recognize this as a FAT32 drive.

I just had the same problem with seagate 1tb,'No movie / photo files on current device. Select another catergory'...... drive was detected by tv (samsung ps50c450) but no files on it, the same thing happend when i connected drive to my laptop it took ages to detected but then i had I/O error and i couldn't acces drive at all. So i looked for some info on internet and i was suprised how many peopel have that problem with Seagate (no other drive) check this web site u'll find some info http://arewold.wordpress.com/2007/08/27/having-problems-with-the-seagate-freeagent-500-gb-external-disk-drive/ they say thats not the fault of hard drive its self but docking station ,many ppl with seagate had this problem so read for more info. I just bought Iomega 1 tb so i'll see if its any better and if it work good

Hi, I purchased a 32" SAMSUNG LCD tv and tried connecting a Seagate 500 GB external hard disk. The drive is recognized sometimes and i am able to play the files for a minute or two and then i get a tik tik sound and it vanishes and i get the message as "Device not found". Please let me know how to solve this issue..

Thanks
Kavitha

Samsung, the compatibility thread is an appreciated small help, but do you plan to provide updated TV firmware to properly support the USB 2.0 spec and FAT/NTFS file systems that you advertise your TVs support?

As a consumer, it's beyond frustrating when companies rush products to markets that don't properly support the specs that they advertise. Given the posts made by Samsung employees, and the responses of Samsung's call center staff, it seems that Samsung is quick to claim standards support and to deflect blame, but has no test results or "supported drives" charts to validate their claims.

Given how old the USB 2.0, FAT and NTFS specs all are, it's supprising that 2010/2011 models still don't properly support standard external drives that work on any computer. It's not like this is new technology. Or am I missing some more complex issue?

Anyways, it would be great if you guys could put a little more effort into fixing compatability issues, or at least providing compatability results in the manual with updates on your website. It shouldn't be left to consumers to have to buy, test and return products because your products don't properly support the advertised standards.

Hi sir,

I purchased LA32C590 one week back and observed that while playing movies using harddisk (seagate goflex 500GB) after 20 mins its disconnecting the harddrive. again I have to go to media play and begin from where i have started. I am very much upset with this problem. Please guide me. FYI i tried in my friend's TV (LA32C530) and its playing more than 5Hrs without any problem. I even updated the firmware.

Thanks in advance,
Aneesh

As a person whose job it was to answer viewer complaints for a TV newtork I appreciate your comments Samsung. My issue with my newly purchased Samsung TV (series 5 - 551)is that I wish the documentation (paper and E) was as clear as your explanations. I don't think it should be necessary to have to search through the internet in order to find out why 1. The network doesn't connect (fixed), 2. the network only allows access to local drives. This would have been a deal killer for me had I known. 3. The media player only recognizes certain types of AVI files. About 5 of the 15 movies on my hard drive. I found out that it might have to do something with the codecs used when the files were encoded. 4. Why the media player can see folders (MP3) but cannot access them. I am not an expert but I am also not brand new at this. The TV advertises that it will play USB devices, AVI, MP3 etc. It doesn't advertise a list of disclaimers. I for one assumed that if something plays flawlessly, repeatedly and without hesitation on my PC it should do the same on the TV. This is too complex for me and it shouldn't be. I imagine the majority of the purchasers of this product would be baffled beyond hope and just give up on most of the features. The set is great and the price was right.

Hi.. i am facing the same problem as described by you. I also have 32" samsung LCD TV and a seagate 500 gb external drive.. After 20 mins of watching any movie, the screen goes black and error comes that "portable device has been disconnected" and then it reconnects again. Though my cousin is enjoying same HDD on his 26" LG TV. Also i have ordered this HDD from flipkart.com. So i am unsure about its quality also. Please reply if u have solved the issue.

Thanks
Ashok

I have found that usb flash drives work fine.
IDE hard drives only work when set to master drive on jumpers.
Sata drives so far don't work at all.
Older samsung equipment does not suppor MKV files, newer ones do, MKV files do not always display subtitles.
Would like to know when anyone has a solution for these problems.

Hi everyone,

I'm having pretty much the same issue as everyone in this conversation.

I just bought a External hard drive Lacie Miminus (2TB) today, first time I plugged in it to my Samsung TV (51D450) usb port, it DID reconized it,

but I accidentally reformat the hard drive(everything on the disk was gone of course, but this is not a big deal), since then when I plugged the Hard drive to my Samsung TV it doesn't recognized it anymore.. I reformat it along with different format NTFS, FAT... but it's still not working...

Do you think is it a issue coming from Lacie Minimus or from Samsung TV usb port?

Many thanks in advance for your help