by Samsung_HD_Tech - 3/8/11 8:55 AM
In Reply to: Drive Support by mike300zxt
With all due respect, it is much more complex.
First, people are asking a television to catalog a possible (that I've seen) up to 3TBs worth of storage and anywhere from a few to a couple thousand video clips. Drive compatibility is one thing, but at the time the TVs were released, 3TB drives weren't even available for the market.
Second, why do some 2TB drives work, and others don't?
I don't know either. That's not a "standard" we control. Yet, here we have "rushed to market" accusations. How can I even fairly address that?
So people turn to the most expensive device and put the onus on that company to "fix it". In this case, the TV. But that's not necessarily where the problem lies. We know that, but people insist "we fix it" anyway.
Third, the manual lists what people can use, and while in most cases it provides enough information that allows more people to get it working. In your case, a 2TB drive works, but you noted 3TB does not. I have no way of knowing which drives in which instances do and don't.
I put up a forum where people could discuss - and maybe learn - why their devices did or did not work - or discover how they could make it work, or what tips they used to make it work better. For consumers who want a heads up on which devices work, that has served as a beacon of compatibility.
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