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Samsung forum: Registration for P2570?

by: Paul3456 July 19, 2009 3:35 AM PDT

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Registration for P2570?

by Paul3456 - 7/19/09 3:35 AM

I am trying to register my newly purchased monitor, the P2570 on the Samsung website but the model isn't shown. The P2570HD is listed but it is a completely different model with a different model code. Can someone help in this matter? Thanks.


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This wouldn't happen with Sony

by Samsung_HD_Tech Samsung staff - 8/30/09 12:13 AM

In Reply to: This wouldn't happen with Sony by Paul3456

Paul3456,

I appreciate the support of Samsung products.

Please don't allow a website issue that's (very) wrong to become an overall opinion that supersedes everything we've done right.

I noted that I'd send these issues up when they first arose, and I've been diligent in doing so. Let me follow up on this.

--HDTech


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Still waiting over 2 months and nothing...

by perrito grande - 9/9/09 8:41 PM

In Reply to: This wouldn't happen with Sony by Samsung_HD_Tech Samsung staff

Come on Mr Samsung HD, it's been over 2 weeks since your last e-mail (now a total of 2 months) and we still have not heard anything about resolving the serial number issue. Just tell us the truth your IT department has no idea how to fix it. If this is the way Samsung handles their registration process I am scared shitless if I actually need to contact them for service. There going to tell me that they have no record of me purchasing the P2570 and I am SOL. What does one have to do to resolve this. This is way past ridiculous now it's just plain ignorant on the part of Saamsung. Time to pack up the monitor thank god I saved the box.


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Still waiting

by Paul3456 - 9/12/09 7:53 AM

In Reply to: Still waiting over 2 months and nothing... by perrito grande

Bump


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Still waiting

by Paul3456 - 9/23/09 6:07 PM

In Reply to: This wouldn't happen with Sony by Samsung_HD_Tech Samsung staff

Still unable to register monitor


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Bigger Bump!!!!

by perrito grande - 9/23/09 6:51 PM

In Reply to: Still waiting by Paul3456

Yeah I guess Mr Samsung HD has forgotten about us. He figured we would just go away. This is just plain asinine and it just shows what kind of customer service and or tech support Samsung employees.


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Registration Works!!!!

by Paul3456 - 10/18/09 8:46 AM

In Reply to: This wouldn't happen with Sony by Samsung_HD_Tech Samsung staff

The registration for the P2570 monitor finally works!!!! Thanks to HDTech for your assistance.


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Registration Works!!!!

by Samsung_HD_Tech Samsung staff - 10/19/09 6:42 PM

In Reply to: Registration Works!!!! by Paul3456

Paul3456,

Thanks for the update, and I apologize for the inconvenience and the length of time.

--HDTech


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Serial number still says invalid

by perrito grande - 10/23/09 10:27 AM

In Reply to: Registration Works!!!! by Paul3456

Congratulations on yours working... mine still does NOT. I have tried over and over again and it still says I have an invalid serial number. I have looked at the back of the monitor and the one on the box and they are exactly the same.

So now what do I do HDTech??? Yours works and mine does not. What does that say about my monitor. Do I have a grey market monitor. I purchased it thru NewEgg.com


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Samsung product registration

by periscope99 - 12/3/12 12:29 PM

In Reply to: Registration for P2570? by Paul3456

I am having a similar problem trying to register a galaxy tab2.

I went back to Tesco where I bought it and the salesperson could not do it on line either but said she would e-mail a solution. Needless to say I am still waiting.

I e-mailed Samsung, no reply.

The thing is still in the box and I just want to return it as if I have these problems trying to register what would happen if I actually needed tech support?

The Samsung site is a joke for a tech company; my first and last Samsung product.


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Re: Samsung product registration

by Samsung_HD_Tech Samsung staff - 12/3/12 2:54 PM

In Reply to: Samsung product registration by periscope99

Hi periscope99,

Tesco is a UK retailer, right? I'd like to help, and normally, I'd just take your info and register it for you. But I can't because I'm limited to US customers. Have you tried calling in yet? Samsung UK phone: 0330 SAMSUNG (7267864)

HD Tech


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