The solution posted by Samsung_HD_Tech on the first page of this thread is the solution. As soon as I tried it, after getting nowhere with the Samsung on-line chat rep, my BD-P1600 works correctly for the first time since I bought it. I have a 40" Samsung LED TV, and the BD-P1600 I bought as a package. Both have Anynet+. I turned it off both devices, and the thing works fine now. I did unplug the DVD player for ~30seconds after I did it, and made sure. Works good. I have the chat log with the dude also. I was kind of uncourteous about the whole thing, since I would think Samsung would have seen this or heard about it before from other customers. Here is the chat log:
Please wait for a Samsung Agent to respond.
You are now chatting with 'Kris K'
Visitor: Hey, I was the one with the blu-ray problem earlier. The remote.
Kris K: Hello, I am a Samsung Technical Support representative. How may I assist you today?
Kris K: Please go ahead with the question.
Visitor: Here is the deal. You guys need to read this page in it's entirety
Visitor: The answer is there about half way down. Anynet+ screws the thing up.
Visitor: posted by Viram1, and Samsung_HD_Tech
Kris K: Yes, I can understand the situation.
Visitor: Anytime any Anynet device connects to the TV, you are locked out of any remote other than the TV remote. So you need to go in and turn off CEC/Anynet+. Be great if you guys would put out a firmware update to fix it. Cause now I have no plug and play. I have to switch source manually now, I can't just turn on the DVD player and have it work.
Visitor: So you may want to push that up to the techs and let them know this occurs. And it will do it with stuff not branded samsung also. Has to do with CEC language between devices.
Kris K: I can understand that and will forward this to appropriate department.
Kris K: So that they ca work on that and can fix the issue in near future.
Kris K: *can
Visitor: Would be nice. Great I had to find this on the internet, and you guys can't even troubleshoot your own gear.
Visitor: I'm sure I am not the first to report this.
Kris K: Using the Anynet feature, you can operate 2 or more Samsung devices at a time.
Kris K: By turning off the feature it will not work.
Visitor: Also don't tell me the firmware fixed it either, because I tried it after the firmware update was done, and it did't fix it. As soon as I turned anynet off, viola'
Visitor: NO kidding
Visitor: that is the problem. If you turn on anynet it will only take commands from the TV remote, cause the TV is the master at that point once connected via anynet. So you need to turn it off, so you can use the dvd remote for the dvd player.
Visitor: I can live without the feature, but you guys should fix this, so more people don't have the same problem.
Visitor: I'm not the first, and won't be the last.
Kris K: However, I can understand the situation and the blu-ray player remote also should work for you.
Kris K: I will forward this to appropriate departement.
Kris K: Also I recommend you contact our phone support to contact our Second Level Support.
Kris K: So that can file a complaint and work on these issues.
Kris K: Samsung Second Level service can be reached at 1-800-SAMSUNG (1-800-726-7864) Mon - Sun : 9am - 9pm (EST).
Visitor: You do that. I was the one that did all the troubleshooting anyway. I do it for a living, so whatever. I would think you guys would pass customer problems to the appropriate people, so this doesn't continue to happen. I'm not going to waste my saturday on hold with someone so I can file a complaint. You are already there. Put this chat file in an email and send it to them.
Kris K: I have forwarded this to my supervisor also, and we will work on this issue.
Kris K: Normally, the remote control of Blu-ray player also should work when Anynet is ON.
Visitor: BS, it should work, but Anynet screws it up. It is called a master and slave setup, or discreeting.
Kris K: Yes, I did that and provided the details to my supervisor and he will work on that and see that it should work.
Kris K: I appreciate your patience and cooperation in this regard.
Kris K: I recommend you call our second level support also, to get this fixed as early as possible.
Visitor: No problem, I T/S for the Navy for my job, so it's no big deal. But in my work, if you don't put in feedback reports, nothing gets fixed, so I give it to you Kris to make a difference.
Kris K: Sure, I have already done that and forwarded that to my supervisor and he will escalate the issue to appropriate department.
Kris K: Is there anything else that I can assist you with?
Visitor: Nope. Thanks.
Kris K: Tired of tech TV shows that only review your product? Check out Samsung SPSTV "Keep It Simple" every Thursday and Friday where we show you live on the web how to get the most out of your Samsung product. Just click here to check us out online.
Kris K: Thank you for chatting with us. Have a wonderful day!
Visitor: BTW, I am updating that thread on CNET about this. The link I sent you during this chat session at the beginning
So in closing, if you start to see or have this problem, turn Anynet+ off first. And then try your remote, and it should work. Follow the instructions on the posts on the first page of this thread to get exact procedure to do it. The procedure was posted by viram_1 and Samsung_HD_Tech. If you contact Samsung, they will just tell you to do the five second FF reset, which won't work. Firmware update won't work either, for the time being. Hopefully it will work in the future if Samsung puts out a firmware update to fix this issue.