Samsung forum: The difference between the PN58B850 and the PN58B860...

jenseike,

My point was that any phosphor-based unit can cause what many people would describe as a buzzing sound. If someone who didn't hear it went to their television to listen for it and then heard it, it doesn't necessarily mean that something is out of the ordinary.

I can't speak for Norway's service center, but I am not aware of such a "known issue", and any affected users will have a remedy on a case by case basis.

--HDTech

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I have had my PN63B590 for over a month now and hear no buzzing at all.

I received the PN50b860 as a replacement for the FPT5084 last week. My 5084 had multiple issues including buzzing which had to be serviced and fixed by having felt tape installed between copper strips and the back panel. The b860 has loud buzzing also that can be heard from 10-15 feet away with the volume on the television set to 25. Now, keep in mind that I have my settings set to very low levels- Contrast 45, brightness 30, cell light 4...and it still buzzes loudly. The buzzing is variable due to the content on the screen. Bright scenes buzz much louder than dark scenes. I've already called Samsung to repair the set. Best part is that I had 1 year of warranty left on my 5084 but since it was exchanged by Samsung, I now have only a 30 day warranty on the 860 so I have to pay an additional $200-$300 on an extended warranty on this POS b860 to cover it after 30 days. Thanks Samsung. I pay $2200 for a lemon 5084 that was repaired 5 times including a panel replacement in a year and now have to pay another fee on top of that to cover another faulty set.

I have the pn58b860 mounted on the wall with the sanus low profile wall mount. Behind the tv is a panamax MIW-POWER-PRO-PFP, the plug is recesed but the plug still gets bent from the tv, there is no way that I can put a ferit core on it. Are the ferit cores necessary?
Do they make that much of a difference, even on the HDMI cables?
thanks

i can hear it in the next room.

Don't give me the line that it is normal and to get it serviced if it is that loud.

I did get it serviced 3 times! First power supply then main logic board then y-board.

None of these items fixed the buzzing. If anything it is now louder than before.

Now what? I am already outside my return window. Samsung will only offer a refund?

What about actually fixing a design defect in all these models. I have had 2 of these and they both buzzed.

Deny problem exits, get it repaired, it is not a known problem, etc.

It is all about Deniability.


If you are really here to help, let's be honest:

1) Acknowledge problem exists.
2) Spend some engineering resources to fix the issue.

Case by case they are refunding peoples money and not fixing the problem.

I believe that this will never get fixed because they do not want a class action suite.

4005504044

Everyone, please do not buy any Samsung products.

Not all brands buzz so loud that it can be heard 30 feet away.

Not all brands buzz so loud that people are constantly asking me what that noise is.

I got the PN58B860 (Batch BU03, December 2009, Product of Mexico) this past April. I started hearing the buzz in a couple of weeks. It was not a constant buzz, it would come on about 30 minutes after the TV was powered on. Also, the buzz would get louder sometimes, and then diminish or go away. This seemed to happen based on what scene was on the screen. This buzz was happening with the volume turned up, meaning I could hear the buzz over the normal sound from the TV broadcast.

So I called the store where I bought the TV from and they shipped me another one, same model PN58B860. This one does not have the buzz. Now there is a very slight buzz, but I only can hear it when the TV is on mute and that also only if I trying to listen for it. The batch number, month/year and location of manufacture were the same as the one with the buzz.

My conclusion is that some of the TV's have this defect. Another note, my parents have the same exact TV model, and they don't have a buzz on thiers.

got my Samsung PN50B860 last week and mounted it on the wall.... the picture is amazing!!! BUT I want to shoot myself after 10 minutes of watching TV secondary to the buzzing, and blasting the volume to try to drown the buzz is making me deaf. I am sitting at 12 feet from the TV. So I called Samsung, repairman came out and said this was normal buzzing!!! WHAT?!?!?!? after i made him sit down in front of it for about 10 minutes (with the volume on low) he agreed that it was louder than normal and that he will order parts for it.... however, based on reading peoples responses on the forum, sounds like the "fix" wont work i am so disappointed in this TV and will try to have Samsung eventually get me a replacement LED LCD or $ back....

I bought a 63" Samsung Plasma last week. The 550 model. Turned it on, BIG blueish-Green Striped going down the center of the TV.

I sent it back to Best Buy, and upgraded in quality, but had to downgrade in size (Samsung doesn't make anything decent above 58" that I could find anywhere...)

I read rave reviews about the PN58B860 - I crossed my fingers and prayed that when I plugged it in, I wouldn't be one of the 50% that heard this loud buzzing.

Not only did it (literally) give me a headache, but it makes my dog run out of the room.

It is appalling to me that Samsung would leave this defect on the market. No recall? What a waste of time and money.

This one will be going back to Best Buy first thing in the morning, and I will be going back to a brand that I never have had any issues with in 5 years. I don't know if I'm allowed to mention the name, but it's the only one that is always in the running with Samsung, and usually wins the editors reviews. Also just won best pic for 2010 CES.

Thanks for wasting my time with a piece of garbage Samsung.