My LN37A550 screen is going Black, but have sound
by stacivictoria - 1/26/09 3:50 PM
I bought my LN37A550 6 weeks ago and all of a sudden the screen will go black but sound still clear as a bell. I have read other posts as well as well as other on-line sources and according to some sources who has this model says to unplug the TV for at least 4 hours so the computer chip will re-set completely. (my 4 hrs is not up yet) However, Mr. Samsung, I have noticed on this forum that quite a few people is having the same problem. So by now, Samsung should have good feedback from technicians what is the issue with the screen going black and sound perfect. Could you at least shed some light on this instead of just saying call in for a service technician? These are brand new TV's. I will put in a service call if the unplugging for 4 hrs do not work. But surely about now, Samsung knows what is going on with the blacking out with sound. I appreciate a response.
Thank you very much.