Samsung forum: closed captioning doesn't work on LN46A650 LCD TV

by: mellowmanb January 15, 2009 1:11 PM PST

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closed captioning doesn't work on LN46A650 LCD TV

by mellowmanb - 1/15/09 1:11 PM

I have a Samsung LN46A650 LCD TV. Ever since I had our cable box upgraded to a HD model, when I try to turn on closed captioning on the TV using the remote, the TV says "Not available". In setup, on the TV menu, the closed captioning option isn't even selectable, it's grayed out. The closed captioning worked on the TV when we had our previous cable box. One difference between the two cable boxes is how they connected to the TV. The old cable box connected using a coaxial cable while the new one connects via a component cable. I don't know if this is a factor in the closed captioning not working, but I thought I would mention it. I should note that I am able to get closed captioning from the cable box itself, but the TV still says "Not available" and CC is grayed out in the setup on the TV menu.

Does anyone know why my TV's closed captioning is not working with my new cable box? Have you run into a similar problem with a cable box? Please help.

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