Samsung forum: tv seems to turn on but no picture?

I might suggest opening up the lamp cover and reseating your lamp.

Here's a Samsung_HD_Tech quick fix, and I'll walk you through a process that will "Re-seat your lamp". If you locate and open up the lamp housing, you'll see your lamp.

Here's an example of what you'll see:
http://i397.photobucket.com/albums/pp60/samsung_hd_tech/samsung-dlp-lamp-2.jpg

Now, if you either unscrew the two screws where the yellow arrows are, or the one screw where the red arrow is (Depending on the model you have), you'll be able to pull the lamp out a little. Don't worry, the screws shouldn't fall in the unit, as they should be attached to the lamp housing.

You don't have to pull the lamp all the way out (if you do, that's okay), but if you pull it out a little (6 inches or so), and then firmly push it back into place and rescrew it in, and close up your outer panel, that may very well fix your problem.

The outside panel does need to be back in for the television to turn on. There is a blue kill switch there, but you don't want to fool with that.

A few general rules here.
1. If you do pull the lamp all the way out, do not touch the glass face.
2. Perform this procedure while the lamp is cool, and preferably not after consecutively watching "24", Seasons 1-7
3. If the first one doesn't take, try re-seating it again. It may take a few times to reset whatever is triggering the warning.

So a recap: Unscrew the lamp, pull it out a little, firmly push it back in, rescrew the lamp, and close it up and see what happens. It sounds crazy, but if it fixes your problem without a service tech OR a new lamp, that'd be a good thing.

Keep me posted.

--HDTech

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If the service person did all that, surely they would tell you what next or offer an estimate for the repairs.

Maybe, and I'm guessing here you did all that and need to find a TV Repair forum?
Bob

I tried resetting the lamp and that did not solve the problem. However I did end up replacing the lamp and now my TV works likes a champ. It's working again with the picture as bright as when i first bought it. I was hoping it was just a dead lamp and thank goodness it was, my warranty had expired and didn't want to have to pay more than what was really necessary.

jeffcheese,

There's a light source, but it's different than a DLP's lamp, which is use replaceable. Monitor lamps are not user replacable. If the problem is with the monitor itself, it may require a service call to 800-SAMSUNG.

--HDTech

Online Brand Ambassador

- Click here to visit the Samsung forum
- Click here to visit the Samsung store on CNET

I figured out that this problem is with the humidity level in your house. Check your humidity level and if needed get a dehumidifier. I too would unplug it for hours or a day and it sometimes would come back on. I then checked the humidity level which was high. Turned on dehumidifier and no problem ay all for the last 3 months.