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Samsung forum: Samsung 950 changes input by itself!

by: brybanks November 19, 2008 8:19 PM PST

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Samsung 950 changes input by itself!

by brybanks - 11/19/08 8:19 PM

My new LN55A950 randomly changes from whatever source I'm viewing (Moxi DVR, Blu-Ray player, Xbox 360) to the TV input! Sometimes it just keeps switching back to it over and over, and can't even be powered off from the remote. I have to pull the AC from the wall. Does anybody have any idea what's going on with this? It's not in "Store" or "Demo" mode. It's not set to auto-set the clock. I've left it unplugged from the AC overnight. FWIW, it's one of the new, upgraded ones with the new hardware and firmware. Looks amazing, when it's not spazzing out.


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Spazzing.... not an upgraded feature.....

by Samsung_HD_Tech Samsung staff - 11/20/08 9:55 PM

In Reply to: Samsung 950 changes input by itself! by brybanks

Brybanks,

Sorry to hear that you're having trouble.

I wonder if it's possible that the physical "source" button on the side of the television is causing the television to change the souce inputs randomly.

I'd recommend having a tech come out to take a look. You can schedule a warrantied repair at 800-SAMSUNG.

Keep me posted.

--HDTech


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Just to follow up...

by brybanks - 1/30/09 5:28 PM

In Reply to: Spazzing.... not an upgraded feature..... by Samsung_HD_Tech Samsung staff

Just wanted to follow up with what happened with my LN55A950 in this case. Turned out to simply be a defective TV. The replacement has never once had this problem, and it's been weeks now. Just a bit of bad luck, but all is well and I'm very happy with my TV. FWIW.


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Thanks for the follow up...

by Samsung_HD_Tech Samsung staff - 2/1/09 9:50 PM

In Reply to: Just to follow up... by brybanks

brybanks,

I appreciate you posting your results. I'm glad you got your unit fixed up. Let us know if we can help with anything else.

--HDTech


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No Warranty Here...

by XTim2me - 4/4/12 6:34 PM

In Reply to: Thanks for the follow up... by Samsung_HD_Tech Samsung staff

I am currently having this same issue with my Samsung. Purchased in Sept 2009, and no longer under warranty. This "source changing" issue started happening back in Jan. Since then, I've had a service company replace the control board twice, and the main board once. It continues to happen. I have no idea how to proceed at this point.


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