If you can't fix it, a calibration won't either.
Of course we can arrange a service technician to look at your unit.
This is not a "common problem with Samsungs", otherwise this forum would be full of green-tint issues.
I take exception to that proposed solution, however. The purpose of a calibration is to fine tune your settings to the custom environment it sits in. Or to fine-tune black and gray levels, and improve an already awesome picture - not to fix a faulty one.
Considering your point of view, I would agree that this is indeed outrageous. What they should have offered you was a service call. Or an exchange if it was recently purchased. Could you adjust it out with a calibration? Maybe for the time being, but then the issue isn't fixed, it's prolonged and you're out additional monies. Your salesperson probably figured you were talking about a very subtle green "push", but your description suggests more than a push and I'm going to assume you expressed that. More like a "shove", and that should have registered as a possible defect with a TV expert. That's not normal opertaion as noted in my previous post. A calibration on a TV that doesn't properly adjust out green is like giving a car a tune-up knowing the engine has broken components that need replacing.
Your first post was on the 20th, and you noted that you just purchased it. Most retailers have a 14 day return policy. What you might want to do is exchange it for a new LN40A530. That's my recommendation. If not, we can service it.
We do indeed stand behind our products. I'd rather you be a happy customer than keep a set that doesn't work. I'm very vocal about that here. I do apologize for your trouble, and I'm trying to help make it right.
Keep me posted.
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