Thanks to all of you for the interest and help.
My friend is a casual user of windows, using it for email and shopping, browsing this and that, etc. She probably would not want to bother with system restore or the concept of hidden files, good stuff that that was.
She followed the link that Kees sent, and said it all went just fine. Kudos, all, and especially Kees, for easing her pain after seeming to throw away a safety net. You all probably remember how that felt when you were novice users messing something up. She thanks me for it, but clearly the thanks belong to all of you for following the forum and contributing. Great stuff to know about.
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