by Chris2602 - 4/26/13 2:35 PM
I have been trying for some time now to get rid of Smilebox Tray.exe from my wife's computer that runs Windows Vista. I have done a scan with Spybot that shows it to be under a TrojanC virus - Win32.autorun.tepfer.
The exe file is supposed to be in appdata, but there is no sign of it or anything to do with Smilebox and nothing in programs and features. The program is listed in msconfig under startup, I can untick it but it still starts after reboot.
I have tried to delete it from the registry in normal and safe mode, but after deleting it comes back. I have scanned with Ccleaner, which shows it to be "missing startup software". I have scanned with AVG and Malwarebytes, but they don't pick it up.
How do I get rid of this thing if there's nothing to delete in appdata or uninstall in programs and features and I can't delete it from the registry? If it is missing startup software, but still starting up according to msconfig, is it still running or not? Is it doing any harm or should I just ignore it?
Any help or ideas would be appreciated
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