Vista - Boots up to Black Screen with Pointer
by wundrwman - 3/24/13 11:28 PM
I have been constantly getting a blue screen error message about an executive worker in memory (?) and my acer laptop would shutdown and then reboot automatically. but then i got a spam email that caused a blue screen error stating that window wasn't working properly. then i couldn't reboot at all unless it was in safe mode. i figured it was a virus so i downloaded avast and did a scan which came up with 27 error messages. i got rid of the viruses, but then when i went to reboot windows normally, it just stops at a black screen with the pointer. i dont have any of the original CDs that came with the laptop, and when i did F8 for the repair option, at one point i was asked for username and password and it wouldn't accept the ones that i use to log into the laptop on a regular basis so that didnt help. is there anything i can do other than having to do a clean install of windows????