Ad: Manage updates with the Download App
ie8 fix

Windows Vista forum: Dell Laptop Freezes or Stalls More and More Often- A Lot!

by: genbeau July 25, 2012 9:20 PM PDT

Like this

0 people like this thread

Staff pick

Resolved question

Dell Laptop Freezes or Stalls More and More Often- A Lot!

by genbeau - 7/25/12 9:20 PM

I have a Dell Inspiron 15 from 2009. It has Vista 32bit with 4 gb RAM and plenty of free space. In 2010 I had to reinstall my OS bc it started having problems. Since then it usually works fine. Not long ago though, it started to freeze up, or stall, especially on Yahoo mail. I would have to hit ctrl, alt dlt to get it going again. Also, I could leave task manager open and maybe click on it and it would start moving again. It was messing up a lot on facebook too. If I tried to type a description to a photo in or something else it would start freezing every few letters! Very aggravating. I would have to ctrl alt dlt and try again. (After that I would post in Word and then cut and paste to FB.) It has increased though and gotten worse. It does it all the time now. (Even freezing when viewing photos on my hard drive.) I can't be in my email more than 30 secs before it does it. (On some websites, it showed the compatibilty icon as broken but if I click it, it still did not help. I have kept my computer as up to date as possible.) It freezes mainly on facebook and yahoo mail or amazon. I have Norton 360 and they show everything as fine. I ran the Microsoft test, including malware, and it said that it did not find anything. I am about to just give up and reinstall windows again. Please tell me if you have any ideas. Also, I would like to know why it would be doing this. Thanks for the help.


genbeau has chosen the best answer to his/her question!
Click here to view the answer that was selected.

Answer This
Ask for clarification
Report offensive post
Email to friend
Answers
Answer Best answer as chosen by user genbeau

Dell Laptop Freezes or Stalls More and More Often

by DELL_LEKSANG_BHUTIA - 7/26/12 8:42 AM

In Reply to: Dell Laptop Freezes or Stalls More and More Often- A Lot! by genbeau

Hi genbeau,

With response to your query, it look like you are facing an issue with the internet explorer, you can try resetting the browser by using the link below:-
http://go.microsoft.com/?linkid=9646978

Or you can also try downloading a different browser like Mozilla firefox, Google chrome etc.


Thanks & Regards
DELL_LEKSANG _BHUTIA
Dell Social Media Responder
https://twitter.com/DellCares
http://www.facebook.com/Dell


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

Will Try

by genbeau - 7/26/12 8:32 PM

In Reply to: Dell Laptop Freezes or Stalls More and More Often by DELL_LEKSANG_BHUTIA

I have followed the link to the microsoft fix it tool and have tried resetting my browser. I just did it a while ago and I will see if it helps. If not, I will probably try the other option. Thanks for sending the link and for the help. I really appreciate it.


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

Data Prevention

by genbeau - 7/27/12 8:19 PM

In Reply to: Dell Laptop Freezes or Stalls More and More Often by DELL_LEKSANG_BHUTIA

I did a reset on the browser and the stalling seems to have stopped. However, I am once again getting the Data Execution Prevention thing everytime I close a tab or other window. It does the internet explorer has stopped working thing after I close that tab or window. I am not sure what I should do with it. Thanks.


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

Dell Laptop Freezes or Stalls More and More Often

by DELL_LEKSANG_BHUTIA - 7/30/12 8:36 AM

In Reply to: Data Prevention by genbeau

Hi genbeau,

Data Execution Prevention or DEP is a method by which the execution of suspicious software's is prevented at the hardware level. This is done to make the computer secure against Virus Attacks. Some software's which are not made according to DEP get errors.

To fix Data Execution Prevention Error, you need to know which application is getting DEP error(In your case its "internet explorer"), please add Internet explorer to Data Execution Prevention Exception list. This is a list of applications which will not be stopped or suppressed by DEP feature.

FIX:

1. Right click on My Computer > Properties > Advanced Properties.

2. Go to Advanced Properties > Performance >Data Execution Prevention tab.

3. On Data Execution Prevention tab you can see the first option Selected to "Turn on DEP for Essential windows Programs and Services only. Set is to the second option, press Add button as highlighted in the image below , and add Internet explorer that is giving you the DEP error.

4. Press Apply and OK.
That is it, restart your computer and Data Execution Prevention Error should be fixed for the added applications.


Thanks & Regards
DELL_LEKSANG _BHUTIA
Dell Social Media Responder
https://twitter.com/DellCares
http://www.facebook.com/Dell


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

Can't Find Right One

by genbeau - 7/30/12 9:02 PM

In Reply to: Dell Laptop Freezes or Stalls More and More Often by DELL_LEKSANG_BHUTIA

Sorry. I can't seem to locate the one that is for internet explorer. I have gone through the list twice under the Add option under DEP and do not know which one it is. Thanks for the help.


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend
Answer Best answer as chosen by user genbeau

A quick maintenance check.

by R. Proffitt Moderator - 7/30/12 9:33 AM

In Reply to: Dell Laptop Freezes or Stalls More and More Often- A Lot! by genbeau

How long has it been since you used your canned air on the vents? It was not funny last month that another laptop owner had reloaded the OS a dozen times and the problems were all over the map including the DEP one. They had never cleaned the vents. Nuff written!
Bob


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

Need to Try

by genbeau - 7/30/12 9:03 PM

In Reply to: A quick maintenance check. by R. Proffitt Moderator

Wow. I need to try this too then and soon. Thank you.


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  •   
  •   
  •   
  •   
  •   
  •   
  •   
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to

Close

Thank you. Sent email to

Close

You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted.

> Click here to view your post. > Manage your tracked discussions. > Track this discussion. Close

Thank you, , your post has been submitted and will appear on our site shortly.

Close

You are requesting a clarification of the question: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Submit Clarification Request Preview Cancel

Thank you, , your post has been submitted.

> Click here to view your post. > Manage your tracked discussions. > Track this discussion. Close

Thank you, , your post has been submitted and will appear on our site shortly.

Close

You are posting an answer to the question: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Submit Answer Preview Cancel

Thank you, , your post has been submitted.

> Click here to view your post. > Manage your tracked discussions. > Track this discussion. Close

Thank you, , your post has been submitted and will appear on our site shortly.

Close
close

Click here to be notified via e-mail when someone submits an answer.

Would you like to resolve this question? close

Based on your response, it looks like this question has been answered.



Sorry, there was a problem resolving this question. Please try again.

Resolve Leave unresolved