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I got a virus through an email. I had the system reviewed but am still having rpoblems. The icon on the strat menue show "empty" when clicked. Another is the Office word
program double spaces my letters and will not accept any changes between the lines. Should I uninstall the Office software and reinstall in???
I have no idea what to do about the start menue
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Total posts: 5 (Showing page 1 of 1)
Clarification request: What does that mean?
by MarkFlax 
- 6/23/12 1:19 PM
In Reply to: Problem after having a virus by Larry A, Scak
I am unsure what "Had the system reviewed" means.
Have you run a full scan with your anti-virus scanner?
I would also download, install, update and run full scans with the free versions of Malwarebytes Anti-malware and SUPERAntiSpyware.
Mark
Reply to my question
by Larry A, Scak - 6/24/12 10:50 AM
In Reply to: What does that mean? by MarkFlax
By system review, I had a computer tech. run a antivirus program. I am using Essential Security by Mocrosoft. It seem to work OK. It is the one recommended by the computer tech.
Would eith of these programs be in conflict with the security program I am using? I know I should not rub two programs.
Possibly
by MarkFlax - 6/25/12 2:55 AM
In Reply to: Reply to my question by Larry A, Scak
but let's see what the tools find in the link Bob gave because that empty Start Menu is a sign of malware damage.
The general consensus is, only one anti-virus scanner installed and running background checks, also have two or more anti-malware scanners, neither of which run in the background, but instead we run them manually once a week or so.
Mark
Answers
Answer Best answer as chosen by user Larry A, Scak
There is that pest that hides things. Grif notes it at link.
by R. Proffitt - 6/23/12 2:03 PM
In Reply to: Problem after having a virus by Larry A, Scak
http://forums.cnet.com/7726-19411_102-5107759.html
Be sure to read the full discussion at the supplied link.
Bob
Total posts: 5 (Showing page 1 of 1)
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