Ad: Manage updates with the Download App
ie8 fix

Windows Vista forum: Unable to reset services/Cant Restore/CD DVD Dosent play

by: nimbelnuts April 24, 2012 2:04 PM PDT

Like this

0 people like this thread

Staff pick

Resolved question

Unable to reset services/Cant Restore/CD DVD Dosent play

by nimbelnuts - 4/24/12 2:04 PM

I'm trying to repair a Toshiba Satellite running Vista Home premium 32. I can't get on line, I can't play dvd, And it wont restore even with the restore disc we purchased from Recovery-Disks.com.
Have tried booting from disk, but I noticed a icon next to the boot from dvd area in the boot menu and when I try it dose nothing.
Also getting the infamous (cannot open volume for direct access ) issue.
Have gone into services, Found several services not running that should be, But when I right click and open the services properties they wont let me start them. I get Error codes such as 13876, 10050, 1068, 1056.
Services such as IKE and AuthIP 13876, IPsec policy agent 10050 dead socket, Peer Name Resolution 10050,Peer network 1068 Service or Group failed to start,PNP-XIP 1068, Print Spooler 1068, Remote access connection manager cannot start or stop, server 1068, SSDP Discovery 1068, Telephony 1056, UPNP 1068, Windows Defender error 87, Windows Media Player network sharing 1068, Windows Update error 0x80072742 dead socket.
I have NO anti virus running on the machine and have gone to My Computer opened Properties clicked tools and did the (Checked for Volume errors) and it would not let me run the Automatically fix file system errors, But DID let me run the Scan for recovery of bad sectors scan. It logged 49 items and said they were in a folder named Found, But now I can't find them.
Any and All help would Greatly Appreciated.
Dennis


nimbelnuts has chosen the best answer to his/her question!
Click here to view the answer that was selected.

Answer This
Ask for clarification
Report offensive post
Email to friend
Answers
Answer Best answer as chosen by user nimbelnuts

Re: problems

by Kees_B Moderator - 4/24/12 2:13 PM

In Reply to: Unable to reset services/Cant Restore/CD DVD Dosent play by nimbelnuts

Not being able to boot from a CD/DVD is totally (and I mean: totally) related to any Windows issue, because it doesn't involve Windows. It only involves the BIOS. But I don't understand what you mean with "an icon next to the boot from DVD area in the boot menu". Both the BIOS setup and the boot menu are strictly text only, no icons. Icons are Windows.

So either you do something totally wrong, or:
- the BIOS isn't set to boot from DVD
- the DVD drive needs to be replaced
- the DVD isn't bootable
- there is a serious error with the motherboard
Only you can try and tell which one of those is true and remedy it.

Personally I would not buy a Recovery Disk from any other company than Toshiba. But that's your choice.

Kees


Was this reply helpful? (0)   (1)

Staff pick

Reply
Report offensive post
Email to friend

Unable to reset services/Cant Restore/CD DVD Dosent play

by nimbelnuts - 4/24/12 5:00 PM

In Reply to: Re: problems by Kees_B Moderator

Thanks anyway


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend
Answer Best answer as chosen by user nimbelnuts

Did you test the restore media?

by R. Proffitt Moderator - 4/24/12 2:14 PM

In Reply to: Unable to reset services/Cant Restore/CD DVD Dosent play by nimbelnuts

This sounds like the old DVDRW issue. Did you test those media by booting them in another PC?

Don't restore on the other PC but as a test to see if the media is any good.
Bob


Was this reply helpful? (0)   (1)

Staff pick

Reply
Report offensive post
Email to friend

Unable to reset services/Cant Restore/CD DVD Dosent play

by nimbelnuts - 4/24/12 5:01 PM

In Reply to: Did you test the restore media? by R. Proffitt Moderator

It was all tested on my other laptop. Thanks for your reply


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

Since the media does not boot on this laptop.

by R. Proffitt Moderator - 4/24/12 7:32 PM

In Reply to: Unable to reset services/Cant Restore/CD DVD Dosent play by nimbelnuts

I'd try some USB DVDRW drive next.


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  •   
  •   
  •   
  •   
  •   
  •   
  •   
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to

Close

Thank you. Sent email to

Close

You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted.

> Click here to view your post. > Manage your tracked discussions. > Track this discussion. Close

Thank you, , your post has been submitted and will appear on our site shortly.

Close

You are requesting a clarification of the question: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Submit Clarification Request Preview Cancel

Thank you, , your post has been submitted.

> Click here to view your post. > Manage your tracked discussions. > Track this discussion. Close

Thank you, , your post has been submitted and will appear on our site shortly.

Close

You are posting an answer to the question: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Submit Answer Preview Cancel

Thank you, , your post has been submitted.

> Click here to view your post. > Manage your tracked discussions. > Track this discussion. Close

Thank you, , your post has been submitted and will appear on our site shortly.

Close
close

Click here to be notified via e-mail when someone submits an answer.

Would you like to resolve this question? close

Based on your response, it looks like this question has been answered.



Sorry, there was a problem resolving this question. Please try again.

Resolve Leave unresolved