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Windows Vista forum: HD crashed on boot

by: ceebeeeeee January 20, 2010 6:51 AM PST

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HD crashed on boot

by ceebeeeeee - 1/20/10 6:51 AM

I have an HP Pavilion laptop with an AMD processor running Windows Vista Prem Home edition. I had been getting some boot errors recently (error2error3), which were always correctable using Vista Recovery disk. I think (not sure) that there was a problem with bootmgr.
On a reboot immediately after loading Service Pack I onto the computer it crashed, now I get the error File \boot\bcd 0xc0000064' The Windows Boot Configuration Data file is missing required information. The recovery disk wont help, I unsuccessfully tried rebuilding the bcd file.
Is there a way to save the load? Also, is the hard drive physically damaged and in need of repair, is it trustworthy, or should I replace the drive before reloading the computer.

Thanks in advance for your help
Chris


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The story sounds incomplete

by R. Proffitt Moderator - 1/20/10 7:38 AM

In Reply to: HD crashed on boot by ceebeeeeee

SP1 showed up almost 2 years ago so I'm left to guess why SP1 is only now being installed. I will write that Windows (all versions) do tend to crash if there are malware or hardware issues as we install a service pack. Some have used this as proof there are issues with the service packs beyond the known areas.

Ok, find a hard disk test boot CD. Here's a few -> http://www.google.com/search?hl=en&source=hp&q=hard+drive+test+boot+cd

Omitting the model number means I won't know to comment on the dv6000 and dv9000 issue.
Bob


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Story sounds incomplete...

by ceebeeeeee - 1/20/10 10:56 AM

In Reply to: The story sounds incomplete by R. Proffitt Moderator

Sorry for incomplete info, it is a DV9000 computer. I installed SP1 when it appeared in Windows Updates as a needed update. Is it probable some malware got past my Mafee?
Thanks to Ill try a hd test boot cd, any more suggestions?
Chris


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Since it is a dv9000 model (but which one?)

by R. Proffitt Moderator - 1/20/10 1:43 PM

In Reply to: Story sounds incomplete... by ceebeeeeee

There are many models with shortened lives or just show up due to there are so many but I'd use a hard disk test program and if it fails, put in a new drive.

But the mystery is how this machine avoided SP1 for so long. Maybe it crashed and you reloaded and it crashed again on SP1. This only means that the reason for the crash wasn't resolved.

If you want the sorry dv9000 story type DV9000 RECALL on google.
Bob


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