Can't open .doc or .pdf mail Yahoo mail attachments
by toryander - 12/17/08 2:06 PM
This is a strange one. I am working on a Dell Laptop running Vista. When I receive an email on my premium Yahoo mail account with a .doc or .pdf attachment I can download it just fine (it appears). But when I go to open it (and I have the programs on board to read either type of file)MS Word tells me that the file name in invalid or the path name is incorrect. I can go find the file I downloaded and everything looks correct. The files are recognized as .doc or .pdf by the computer. But they will not open. I have tried changing the file names to no effect. What is interesting is that I can forward the email to my gmail account, download and open the file just fine on the same computer. A major clue is that the 67kb file is listed as only a 57.9kb file when I download through Yahoo (it's a 67kb file through gmail). I called Yahoo support. She logged into my account, downloaded and opened the very same file just fine through Yahoo. So the problem appears to be a combination of my computer/yahoo. Does anyone have any insights on this phenomenon?