Seems ThePrintShop has always been a bit glitchchy... this is by far the worst, I can't even use it to adapt old projects much less design new ones... and I agree, both broderbund and encore have been less than helpful, the forum monitor (closed, now I know why) was actually really rude he/she misunderstood my responding information, told me off, no apology (also angry when I pointed out some of the instructions given did not match windows 7, my info agreed with widows site). Fonts change size as I type (going from 12 to 72), it can't upload, it can't copy, type some text and copy it it changes the font size... takes for ever to save anything... ask it to print one sheet, it prints one, ask it to print two, it prints 6, 7 9.... they say "it is a know problem", end of help... it would take a long time to tell what doesn't work
I've been trying out other free software on cnet...
going to have to phase out TPS, pity, I have years of projects to convert
NOVA publisher did not update, same thing, years of projects lost.... would not buy them again, and MS publisher is too limited for my general printing (can't do small envelopes, can't print a few labels with out lots of work)
looking for something that does what I need and will be there years later so I don't have to redo everything, sigh
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