Vista compatible Lexmarks don't even work
I "supposedly" bought a vista compatible printer: lexmark x1270 in July, at the time of my new computer purchase, and to this day I still cannot use the printer. I have networked with my son's printer in order to print, and am still talking to Lexmark techs. I am not going to let them "rest" till they either "admit" their printers are not vista compatible, or replace the pos I have for one that is suppose to work. I feel if you buy something that claims to be compatible it should be. I have uninstalled and reinstalled and test printed so many times my ink cartridges are dry. The techs have even taken over my computer to see that I have done everything correctly and that the correct driver is installed. They even sent out a CD with vista drivers on it; odd though; it had the same part number on it that the original one that came with the printer had. I still did the duty and installed it; called them and that's when they took over my computer to see what the problem could be. I have 2gigs of ram on this computer, with very little programs and they are now trying to say I don't have enough memory, and to contact hp, which I did and they say it's Lexmarks problem. I even installed an old hp printer from my still alive windows 98SE; a deskjet 3915 and it printed like a charm.
Vista automatically recognized the driver and no software was needed. I need my hp printer on my old computer, that's why I purchased the Lexmark for this new one.
Anyway, I'm still waiting for a follow-up call from 1-10-08. I'm not going to give up till they make it right. I have always been a Lexmark fan having owned a x83 till it died, and have an x6170 on my son's xp, which I am using through network. The hp I have replaced the x83 for the old windows 98SE. I even tried downloading a vista compatible driver for the x6170 to hook up to this computer, and it acted the very same way the x1270 does: extremely slow printing. That's when you come to the conclusion that the drivers they claim are vista compatible are not.
Sorry to ramble, but this is getting old...
Can't wait to hear what the Lexmark supervisor of the supervisor, of the supervisor has to say. I think I know all the call techs and most of the supervisors by now. Just hope they make it right.
I will update as to what is told to me.
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