problems with snappy fax
by scutfargus - 1/14/08 11:45 AM
In Reply to: Snappy Fax works! by omoya
When I downloaded the trial version of snappy fax, it worked fine, although the interface was sort of crappy looking. But, that is not important. It worked as expected.
I paid for the $30 for the program and now, it does not work properly. I don't know if it is snappy fax or the new beta version of WPX4, but I fired up WPX3, and it no longer works here either. The problem is, it is trying to fax an extremely fine (and unreadable) fax. So, rather than faxing a typical page in less than a minute, it took about 3 minutes to fax maybe a 1/4th of the fax, so I canceled the fax. I tried to fix the settings in WP and in Snappy Fax, and even though I was able to set to standard fax mode in both programs, I still could not fax a normal fax as it should fax.
My second problem is, if I don't pick up the phone in time, the fax will answer and it will not close itself for a voice phone call. It does not recognize the difference between a voice call and an incoming fax, so the fax noises stay on, disrupting the call.
I also tried downloading RKS fax software ($20); and the interface is simpler and it worked flawlessly. I do not know about what happens when I get an incoming voice call yet.
I have no idea why Snappy Fax worked fine for the trial version and would not work correctly for the pay version. I have no idea why changing the resolution from "fine" to "standard" should be difficult to do (finding the option was not an easy task either; but changing the option in WP and in Snappy Fax did not change anything).
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