iPhones, iPods, and iPads forum: Cnet video podcast downloads are not playing in the iTouch.

Thank you for your response.

Cnet SD video downloads to my iTouch are not being recognized as videos. Instead, they show up in my iTunes player as a non-video podcast. When I click on them, they do not open.

Again, I do not have this problem with any other site and I download lots of video podcasts, such as Slate, Rocketboom, NASA and many others. That is why I thought this could not be a problem with my iTouch.

So, if you can assist I would appreciate it, I am a big Cnet fan.

Thank you for paying attention to my concern. I am sure you will resolve the problem satisfactorily and I will let you know when I am receiving SD video podcasts properly.

I cannot help but be amused at the fact that one of the most sophisticated technology media outlets on the internet is having a problem downloading video podcasts. Just to remind you, by my estimation this started approximately in late May. I cannot pinpoint it for you, but something happened sometime after May 21st. Although I really have no clue, is it possible that it is connected with the arrival of the iPad?

Anyway, again, thank you and everyone else for their hard work. I am sure you will figure it all out.

Beginning to look that way to me as we move into the 6th week of being unable to view video downloads from Cnet (and only Cnet) on my iTouch. Why doesn't Cnet just copy what every other video podcaster is doing?

I am very frustrated, guys... And I'm so sorry you are still experiencing these issues.

We've escalated this to a number of people with our CDN as well as Apple specifically... we've also undergone a number of internal tests simply trying to figure out what the root cause of this issue is.

At hand, it appears our videos play fine on the iPhone and Touch if it's d/led on a computer and synced to the device. When downloaded on the device itself from iTunes, the problem arises and the video file doesn't play. Keep in mind that the video file in both instances is exactly the same... no modification is being done to that video file (that we know of) so it makes this a very puzzling situation.

Like I said, it's escalated and I am trying to rope someone in at apple that can really make this priority number one so you guys can have the proper access to our content again.

Frustrating indeed and I feel your pain.

I can play all the CNET Videos in my iPod Touch (1st Gen) with no problem... at home ...but not in the office. I just thought that your issue has something to do with your wifi restrictions.

Yeah, you got a point. But I'm wondering why I can access the cnet videos on my ipod touch, and you cannot. Well, I guess let's wait for the response from the cnet guys.

I think it's a good idea

It is remarkable that Cnet, a sophisticated internet media company, cannot do what every other video podcaster can do. This is a story in its own right.

I do not know if Cnet is reporting on its inability for the past two months to provide a viewable SD video podcast because I cannot download its podcasts to find out. This is definitely a story Cnet should cover.

member raygun2 who has been posted a couple of time in this thread is the producer of several CNET podcast and is well aware of the issue. It's in hands of the engineering team currently and I will ping him again to see if there are any updates.

Thanks!
-Lee

Like I mentioned before, I can download it on my pc and then sync to my iPhone and can then play it that way. So that's the work around I do. But that's not my preferred method. I'd prefer to just download the video over wifi directly on my iPhone. No syncing should be required.