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iPhones, iPods, and iPads forum: Unable to Sync Photos; Error -50

by: MHOsborn December 15, 2009 7:41 AM PST

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Unable to Sync Photos; Error -50

by MHOsborn - 12/15/09 7:41 AM

I see a large number of users in Apple's Discussion Boards are unable to sync photos to their iPhones and iPods, receiving an error -50 when attempting to do so.

Syncing of all other data works fine.

I, too, am experiencing this issue. I don't know if this is an iPhoto, iTunes, or Mac OS X 10.6.2 issue. (Am running the current version of all three).

This problem occurred several months ago, but was fixed with a Software Update. Obviously, something broke it again.

Oddly enough, I've yet to see anything on the MacFixIt page about this.


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Not seen this error personally,

by mrmacfixit Moderator - 12/15/09 1:47 PM

In Reply to: Unable to Sync Photos; Error -50 by MHOsborn

Anyone mention a Restore of the iPod/iPhone?

P


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Don't Think It's an iPhone/iPod Issue

by MHOsborn - 12/15/09 5:14 PM

In Reply to: Not seen this error personally, by mrmacfixit Moderator

I don't think this is an iPod or iPhone issue, as all other content syncs fine...it's just photos that seem to be causing problems. If I tell iTunes not to sync photos, everything works fine. Restarting and resetting the iPhone had no effect on the problem.

Unfortunately, this issue is compounded by another problem (though I've no idea if the two are related). I only have the option of syncing all photos, albums, etc....or none of them. The option to select specific albums is grayed out on my iMac for some reason. (Others have noticed this behavior as well).

Below are some links from Apple's discussion boards:

http://discussions.apple.com/thread.jspa?threadID=2263147&tstart=0

http://discussions.apple.com/thread.jspa?threadID=2263747&tstart=100

http://discussions.apple.com/thread.jspa?messageID=10724668� (old, but still valid!).


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No fix, or even decent suggestions,

by mrmacfixit Moderator - 12/15/09 5:28 PM

In Reply to: Don't Think It's an iPhone/iPod Issue by MHOsborn

sorry I can't help.

Keep us posted if you find anything

P


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Will Advise

by MHOsborn - 12/15/09 5:37 PM

In Reply to: No fix, or even decent suggestions, by mrmacfixit Moderator

I will probably call Apple Tech Support tomorrow nite, if for no other reason than to ensure Apple's aware of this issue and are working on (another) fix.


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Problem Solved; It's an iPhoto Issue

by MHOsborn - 12/16/09 4:02 PM

In Reply to: Unable to Sync Photos; Error -50 by MHOsborn

After reading the posts contained in this Apple Discussion topic (90 posts, so this isn't an isolated incident):
http://discussions.apple.com/thread.jspa?threadID=2121223&tstart=50

I was able to determine the problem was caused by the latest iPhoto update. Apparently, this update doesn't like certain slideshows and/or music in the slideshows.

I deleted several slideshows and turned off the music in all remaining slideshows. Two things happened:

1. No more error -50 when syncing my iPhone.
2. I now have the ability to sync only selected albums, etc. This wasn't available before I "pruned" the slideshows. (Strange...I wouldn't have thought these two bugs were related!).


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(NT) Nice piece of sleuthing.

by mrmacfixit Moderator - 12/17/09 4:57 AM

In Reply to: Problem Solved; It's an iPhoto Issue by MHOsborn


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Credit Goes to Apple Discussion Boards

by MHOsborn - 12/17/09 6:29 AM

In Reply to: (NT) Nice piece of sleuthing. by mrmacfixit Moderator

Actually, I can't take any credit for the workaround I discovered. It was pretty much right there on the Apple Discussion forum for iPhoto. (I'd not checked that board...instead, I found some info in the iTunes and iPhone boards).

It's clearly an iPhoto issue, though, and I'm hoping Apple can issue a patch soon.


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-50 ipod sync iPhotos issue -- FIXED!!!

by ponokona - 4/11/10 1:45 PM

In Reply to: Unable to Sync Photos; Error -50 by MHOsborn

You are brilliant! I was just about to give up. I changed the folders I was sync'ing to in my iPhoto and it worked! Now I have photos on my ipod once again.


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