Download.com site feedback forum: Download.com installed persistent malware into Firefox

by: Chevy-SS August 21, 2013 6:56 AM PDT

Like this

0 people like this thread

Staff pick

Download.com installed persistent malware into Firefox

by Chevy-SS - 8/21/13 6:56 AM

Well, I recently spent about 10 hours getting rid of malware, which showed up as an extension (called toparcadehits) in Mozilla Firefox 23. It snuck in piggybacked onto a screen saver from CNET's Download.com.

The malware originally showed on scans (Malwarebytes) but after I deleted the indicated infected files, there was nothing detected. But still the extension was in my browser.

I even used a regedit search for every key that contained anything named 'toparcadehits' and removed a bunch of entries. But still the extension was in my browser.

I also totally removed Firefox using Revo Uninstaller, and again went through the entire system and registry, removing anything that was associated with Mozilla or Firefox. Scans by Malwarebytes, SuperAntiSpyware and Microsoft Security Essentials show my system as clean. And yet, when I reinstalled a fresh Firefox, there was the extension again - it had installed itself immediately.

I finally seemed to get rid of it after turning off System Restore and then booting into Safe Mode and going through the detection/removal processes all over again.

CNET - what happened to you folks? Why are you allowing this type of malware to be piggybacked onto your downloads? CNET was just about the only site I trusted for downloads, but not any more. I'm very disappointed.

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  •   
  •   
  •   
  •   
  •   
  •   
  •   
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to

Close

Thank you. Sent email to

Close

You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted and will appear on our site shortly.

Close