Download.com site feedback forum: What has happened to your site?

by: johnmaher March 12, 2013 1:21 PM PDT

Like this

2 people like this thread

Staff pick

What has happened to your site?

by johnmaher - 3/12/13 1:21 PM

I have always used download.com as a safe place to go to download software, whether free, on trial, or for purchase.

The other day I downloaded CamStudio for my Asus X53E i5 laptop, running Windows 7.

Firstly, the software simply didn't install.

But, more importantly, it came with a toolbar and search engine attached [Mixi DJ Search].

Not only that, it surreptitiously installed a programme which protects Mixi DJ Search from efforts to change the search engine. It locks the laptop into using this software.

I have uninstalled the related software and followed instructions to remove Mixi DJ Search. But this search engine has bitten my laptop like a nasty dog and will not let go.

SHAME ON YOU, CBS.

For years I have trusted you.

But this is the second time I have been savaged by rogue software on your site [the first time being Babylon Dictionaries].

On the section of your website, you ask for the user to report any malware found on your site.

But you do not give any means of contacting you.

Shame on you for adopting the sharp practices that seem to be currently plaguing American commerce and business.

Should I be reporting this malware to the FBI?

Because they seem to be the only ones currently taking an interest in malpractice in the IT world!

Link to your onsite request to notify you of rogue software... with no means on contacting you: [https://cbsi.secure.force.com/CBSi/articles/FAQ/Virusesmalware-help?retURL=%2FCBSi%2Fapex%2Fknowledgehome%3Freferer%3Ddownload.cnet.com&popup=false&categories=CBS_Interactive%3ACNETDownload&template=template_cnetdownload&referer=download.cnet.com&data=&cfs=SFS_1]

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  •   
  •   
  •   
  •   
  •   
  •   
  •   
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to

Close

Thank you. Sent email to

Close

You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted and will appear on our site shortly.

Close