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Download.com site feedback forum: Upload.com didn't answer me after my 5 EMAILS!!!!!

by: adparad February 1, 2013 1:35 AM PST

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Upload.com didn't answer me after my 5 EMAILS!!!!!

by adparad - 2/1/13 1:35 AM

My products were deleted from cnet.com
Upload.com didn't answer me after my 5 EMAILS

Our company name is Soundfrost
Email is adparad [at] gmail.com

What is going on?


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Just a few ideas.

by R. Proffitt Moderator - 2/4/13 8:53 AM

In Reply to: Upload.com didn't answer me after my 5 EMAILS!!!!! by adparad

I've alerted your post so it goes up another path. But some expect email responses on a SuperBowl weekend. Well it doesn't matter if it's the SuperBowl or not but many businesses have hours. The phone works best to figure out when they are open.

Bob


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PS. Looks like a youtube downloader.

by R. Proffitt Moderator - 2/4/13 8:56 AM

In Reply to: Upload.com didn't answer me after my 5 EMAILS!!!!! by adparad

I'd like to know how this gets around the user agreement at YouTube. I'm sure you've read it so maybe your downloader app was running into that. I can't tell but how did you reach an agreement with Google?
Bob


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Excuse me, but!

by adparad - 2/4/13 1:12 PM

In Reply to: PS. Looks like a youtube downloader. by R. Proffitt Moderator

All of the software in this list

http://download.cnet.com/windows/download-managers/?tag=rb_content;main

are downloading from YouTube (and other video websites) without YouTube (and other websites) permission.


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I see that. But how did you get around the agreement at

by R. Proffitt Moderator - 2/4/13 1:16 PM

In Reply to: Excuse me, but! by adparad

http://www.youtube.com/static?template=terms writes "You shall not download any Content unless you see a "download" or similar link displayed by YouTube on the Service for that Content. You shall not copy, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any Content for any other purposes without the prior written consent of YouTube or the respective licensors of the Content."

So how do software authors get around that and avoid a tussle/fight with Google?
Bob


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We apologize for the delay in response.

by CNETSupport CNET staff - 2/4/13 11:07 AM

In Reply to: Upload.com didn't answer me after my 5 EMAILS!!!!! by adparad

We are currently looking into this issue and will contact you via e-mail shortly. Thanks for your patience here.

Regards,
Jen
CNET Customer Help


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Wow

by adparad - 2/4/13 1:07 PM

In Reply to: We apologize for the delay in response. by CNETSupport CNET staff

Wow, the problem is that upload.com did delete all my products and my company.

Is it some kind of corruption on CNET websites?


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