Download.com site feedback forum: MP3nity Is not free!

by: TDShrwd August 16, 2010 11:04 PM PDT

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MP3nity Is not free!

by TDShrwd - 8/16/10 11:04 PM

Usually download.com is very careful to list the proper pricing status of the software included on the site. For example, a typical description might say, "Price: Free to try (30-day trial) $99.00 to buy"
Very straight forward. Up front. Very helpful and to the point.

However I recently downloaded an mp3 tag editor called MP3nity which was listed as simply "Free". The application is, in fact, not free. After installing and running the software for 30 days, upon opening it, I was given a dialog box that said my trial period had expired and that I must follow the provided link to find out how much I would have to pay to continue to use the application.

This is probably just an oversight on the part of download.com and/or the application's author, but I feel that listing MP3nity as "free" in the initial link description with no further comment is extremely misleading and does not help the credibility of CNET or the creators of MP3nity. If there is a trial period involved, in my opinion CNET should say so without exception as it has done for all the other software I've downloaded here. Not only that, but if there is a trial period, the price to continue using the software should also be listed. In this case, as I said, not only was I not informed I would be installing software that was a trial version, but no pricing information was listed either.

I liked the software, that is not the issue here. But at this point, I am not inclined to purchase it because I don't like to feel that I'm being tricked.

For example, I recently downloaded a program called Easy CD-DA extractor from CNET (download.com). The description clearly stated that I would be downloading a trial version. Up front, honest. And after the trial version I liked it so much I just had to have it. So I had no problem paying for it.

If the MP3nity description was just an oversight, and is updated soon, I will probably go ahead and purchase the software. It really is a useful application. But for now it is an issue of trust. And no matter how useful it might be to me I refuse to bite.

Sincerely,
TDShrwd

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