Download.com site feedback forum: MP3nity Is not free!

That developer's description appears to have missed out that this product is a trial version.

They appear to dispute this. From the feedback/comments I saw this;
http://download.cnet.com/Mp3nity/9241-2141_4-10385825.html?messageID=9741454
{See their reply below that comment}

And yet, from their own web site FAQ I saw; Why Mp3inity isn't freeware - You will need to click that FAQ link to see their response.

However and to be fair, Download.com have said in the Specifications listing that this is a 30 day trial version.

I've reported this to the Download.com team, in case they want to highlight this on that initial review page, and I thank you for bringing this to our attention.

Mark

Thanks Peter and Mark for taking care of that. MP3nity is a nice little application after all.

It's now May 10, 2011 and the same problem persists. The software is "free to try for 30 days." After this, it's $19.95. CNET still hasn't corrected the entry.

DJ

I'm looking at a page with a date of Jan. 11. 2011 at:

http://download.cnet.com/Mp3nity/3000-2141_4-10256051.html

The page in your link appears to be much older as it refers to version 1.3 added in 2005.

DJ

After 30 days, the CD Ripper and file converter cease to work. Are these "functions" of the program? They are the functions that I wanted when I downloaded the program. However, they are premium functions. It seems inconsistent to say that the free program is fully functional and then have some of the functions quit working.

DJ

Hi, DJ. Thanks for your continued persistence here. Sometimes there is a fine line between "trial software" and "free software with an available premium upgrade," but I think you are correct that Mp3nity seems to be more of a trial of the Premium version than a separate free version in and of itself.

I think the deciding factor here is the fact that certain features are available for a limited time. That clearly indicates "trial" to me, so I'm switching the license back to trial.

What likely happened here is that Littlelan likely updated its Web site to include information on a new, free version and the processor of the title on our system failed to notice that it still includes trial functionality.

I've changed it back to a 30-day trial and will follow up with the Mp3nity publisher. Thanks again for the communication.

-Peter

Hi,
I'm from Littlelan, the developers.

I disagree completely, it's not a fine line between Trial and Free w/ Premium. One expires after a period of time and your only option is to purchase it or uninstall it, and the other offers a free fully-functional application, but also, you get extra bells and whistles if you decide to pay.

For example, users who are looking for a free fully functional tag editor, they can safely download Mp3nity, because tag editing for instance is fully functional and unlimited. The same truly goes for most of the program functionalities. So it's unfair to say it's not free because it is and it doesn't expire, nor you'll ever see nagging dialogs or weird stuff. Now, since Mp3nity is a multi-tool program, you can get extra tools, without affecting the others if you pay for Premium, such as the converter and the CD ripper. Note that most FREE programs on CNET have a similar Premium/Gold/Pro option.

And note that Mp3nity is filed on CNET under Music Management, and not CD Rippers or Converters, and as a Music Manager, compared to similar editors/managers in that section, I can assure you it's completely free, as your staff may have tested and verified. Because so many of our users requested it to be and so we made this major change for them.

Also, I need to point out that this discussion is out-dated. It started back when Mp3nity was indeed a Trial program with a free lite version on the side.

So, please fix back the page, and if you need more information, you can consult our website or contact me.

Thanks.

Does anyone knows similar to Mp3nity - but free? I realy like the software but looking for a free one..
Thanks

I saw nowhere that this was a trial. My version was 2.2 something and again it is listed as free, 30 days latter however your full feature trial is over and the program loses most of it's charm. LittleLan if you are still listening in hear this: I, like the poster above, liked the fully functioning program, enough that I would have paid 19.95 for the program. Notice "would have" in the sentence, if it was not there you would have gotten a sale. Why are those two words coming between you and getting paid you might ask...because you're not upfront about the trail nature of the program you offer for download on this sight. I agree with the above assessments that this is indeed a trail version the way it is set up in the latest version I downloaded. It starts out with features that go away ,,, trail version. I see where you are trying to weasel out of being misleading then (may 2011) as you seem to be now. As a consumer (you know - the people that give you money if you do things right) a business being misleading sends up the warning flag for me. It makes me wonder what else they are willing to mislead me about to get their foot in the proverbial door or their hands on my credit card information. You may be a perfectly reputable company but it is not worth the risk to me to find out (not in this day and age).
I would suggest to you that you be upfront on this site. When you upload future versions of this program ask that it be listed under free to try instead of free. You have a pretty solid program (it is a little buggy on XP so it may not be TDShrw's Win7 64-bit that is the issue) one that many will buy that are picky about their tags IF you gain their trust.

Sorry about the rant CNet team, could you please get the descriptions for this fixed again, I can see you have taken steps in the past and listening to your users is very much appreciated.

Thanks for the attention Mark.