Resolved question

Getting Error in Sony Movie studio Platinum ver 12

by mojila - 4/3/13 5:54 PM


My computer is Dell Xps with window 7 32 bit.
Memory is 4GB. Graphic card is nvidia with most
recent driver update. Recently I purchased Sony Movie
Studio Platinum ver 12. When I try to import video file
from my coputer one of the folder I get Message
"can not load error in loading Codec"
This Video file is Down load from youtube Indinan
poet reciting at public Mushaira.

I can see that file in window movie maker, Nero
Movie maker but get errod from this sony Product.
There is no help from sony customer site for this
product I tried last 3 days.

How I should correct this Please help