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BlackBerry forum: Blackberry Bold Internet WI-Fi and 3G

by: paul_sweb July 18, 2011 8:49 AM PDT

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Blackberry Bold Internet WI-Fi and 3G

by paul_sweb - 7/18/11 8:49 AM

I have a Blackberry Bold 9700, and am having intermittent but regular issues.

I am able to access the internet via 3G fine some of the time when not in a WI-Fi zone, however several times the browser will simply crash, and come up with the message: "Unable to connect to the internet - if problems persist please contact your service provider". I will start out with a GPRS signal but then switch to gprs.

Without getting bogged down in the quagmire that is the Orange helpdesk, does anybody have a quick technical fix I can try? And yes, I have tried turning it on and off again. And taking the battery out.

Cheers


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by paul_sweb - 7/18/11 9:36 AM

In Reply to: Blackberry Bold Internet WI-Fi and 3G by paul_sweb

I currently have a very good strength full GPRS Signal and still can't access the internet on 3G. I get the message "A communication failure has occurred. The server may be busy, please try again later. If the problem persists contact your service provider".

Can't believe that Orange has been down for a whole afternoon so must be a hardware issue, surely.

Any thoughts?


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Topped out here and there.

by R. Proffitt Moderator - 7/18/11 11:59 AM

In Reply to: Blackberry Bold Internet WI-Fi and 3G by paul_sweb

Frankly this complaint is read more and more as wireless internet tops out. I found going across town "it works" and back home "it's now working."

I fear that I will have to switch carriers or just use my wifi at home on my laptop.
Bob


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Blackberry Bold Internet WI-Fi and 3G

by CHIS1976 - 8/14/11 12:01 AM

In Reply to: Blackberry Bold Internet WI-Fi and 3G by paul_sweb

Hey Paul,

Try the following;

Go to Options then click on "Mobile Network" and set
"Data Services" and "While Roaming" to ON.

Hope this works for you.


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