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Home installation Lounge forum: I am unable to install anything with the cnet downloader

by: cocoabean1 August 12, 2011 8:46 PM PDT

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I am unable to install anything with the cnet downloader

by cocoabean1 - 8/12/11 8:46 PM

After I choose to download something, it downloads correctly, but then when I click to install it a window pops up that says cnet download.com that is supposed to help me install it. There are two options at the bottom: Close and Next Step, I click on next step but when I get to the second page that gives me "special offers", it wont let me click on next step or close it. So I end up having to close it with task manager. I just want to install my download. It is doing this with multiple downloads now. I never used to have a problem before because Ive never had to install with the cnet installer. So a little help would be appreciated.

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Next time.

by R. Proffitt Moderator - 8/13/11 3:10 PM

In Reply to: I am unable to install anything with the cnet downloader by cocoabean1

Look at the BIG DOWNLOAD BUTTON and if you are logged in there is some light text that might read "Direct Download."

Try that.

Sorry but that Cnet Downloader support may be something we'll have to leave to those that created it.
Bob


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