Home installation Lounge forum: Windows XP won't start after windows update

by: pkennedy February 6, 2009 6:20 PM PST

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Windows XP won't start after windows update

by pkennedy - 2/6/09 6:20 PM

running 6yr old Gateway Desktop Media Center Edition (Windows XP Professional)SP2... 2 gb RAM.. two 160gb hard drives..as a backup have all data and many pics backed up on external 320gb hard drive..this is used as Main PC in 3 PC Home Network..

notified of Windows Update this morning..high priority.. believe it said FS Card 170kb or close to that .. d/l and installed

short while later I attempted to reboot.. Windows would NOT start.. black text screen appeared.. with 5 options for restarts... including 3 Safe Mode ones... none would work... all reverted back to same black text screen... tried and retried many many times.. no good...

only thing that is working is the DSL modem and the router that are hooked up to the Gateway PC so I am able to get online thru this laptop...

can I use my original Gateway Windows XP disk to restart windows.. I have not so far .. thought it might affect the DSL and router shutting them down.. but not sure.. don't want to lose access to online.. do I have to access the BIOS option window then use the start with CD

if anyone has any info would appreciate any advice on best course of action to restart Windows..

thanx

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