TIMESTAMPED PUBLIC NOTICE:
To whom it may concern:
You have directed me to this site without adequate options to cancel a "continuation" of my subscription:
This email is to remind you that your subscription with CyberScrub, LLC will automatically renew soon. If you would like to cancel your subscription, please visit the link below:
Please note: This email message was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.
CyberScrub, LLC Customer Service
It's interesting that the address indicated as available for cancellation is the same as what has been stated is a non reply address!
I was a Cyberscrub customer for several years until I needed technical support which was ignored for several months before your company decided to respond by sending me a link to download a new copy rather than deal with the issue itself. By that time, I'd stopped using your product and purchased similar product from a company that still supports its offering. I never downloaded your new copy,I don't use your product and I don't want your subscription.
I have already talked to my credit card company and I will file a dispute should they honor your subscription "reactivation".
Your company once had a good product but all that's necessary today is to google "findmyorder" or Cyberscrub to realize the number of people who have had the same difficulty that I've described.
In addition to having discussed this issue with my credit card company to be notated on my account today,I've copied this letter, timestamped,to be sent to my credit card immediately. I'll be watching my credit card should you decide to ignore my request.
Name withheld in forum
Original Key # XXXX-XXXX.........Subscription expired 09/26/2011
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