Answer Best answer as chosen by user dmorris395
Remote Solutions for troubleshooting
Generally speaking the OS platform will vary between your customers and clients, and from experience it's hard to drive sales when your not able to offer on-site especially during your initial launch. There are solutions to this issue however there not going to be profitable for your home based PC biz. Including remote desktop, and there are third party company's offering some applications for your end-user client to install offering remote troubleshooting. example-you receive a work order entailing virus/malware removal,sub par performance,possible BSOD's, and issues of the sorts which are typically remote solutions.Your client is a Newbie+ Time Vampire=lost time+profits+possible client, why you ask? Your goal I'm assuming is to be profitable,productive, & efficient correct? YES is the answer, so lets reiterate the situation and assess new means of providing those crucial "on-site" visits for a computer tech to provide for his customers completely achievable task! As for your secondary concern I would say neither, reason being is rival competition, unless your doing this as a side project and not for financial gain. Your wide range of services is very minimalistic from your inquires, resulting in all your clients choosing the path of least resistance I.E. "The Other Guys." So my advice for you is research, develop, and implement a progressive overall business strategy, which will aggregate your chances for a positive experience for your customers...and you of course.
Was this reply helpful? (0) (0)