by MarkFlax - 7/14/12 5:33 AM
In Reply to: Tell us more please. by Palebushman
Let's see if both the tracking email for this discussion and your Newsletters get through. The newsletters may take a bit longer because some of CNET are away on vacation, and other things.
But whilst we wait, go back to my first post and consider about setting filters and adding CNET to your Contacts List, both in the web access part. Here's why.
Email is getting past it. It is old and cumbersome, and becoming messy, but while millions of us continue to use it there is no evidence it will stop, and in any case, what would they replace it with? Social Networking? Yuk!
Sorry, that was my own rant.
When the ISP receives an email, the server 'may' remove spam even before it sends it on to your web based account. This decreases the load on the server immediately.
But that means you may never see all the spam in your web based account anyway. The spam that does get through is either scanned by the server again and removed to the Spam folder, (it seems yours is called the Junk folder), or your own settings in the web based account scans them.
Then it sends the remaining email down to your Outlook Express when you open that application and begin to receive emails. Email client software is at the end of the line and a lot happens to the emails before it gets through to OE.
But in your web based account you may be able to affect what the server does, not only to the spam that gets through to the web account, but also possibly to the emails that get removed before the server sends them on to the web account. This is because the server will, nevertheless, check the web based account's settings before deciding to delete spam emails according to some algorithm or whatever it uses.
So, even though your Junk folder doesn't have these newsletters, nor tracking emails, if you can set up filters anyway, and add CNET to the web accounts Contacts, this may, (only a may), mitigate the problem.
In case you don't have a tracker email with which to copy the data to the filter, the information you can use, (either, or both), is;
CNET's tracking email, email address = CNET_Networks_Member_Services AT newsletter.online.com
(note, replace spaceATspace with @).
The Subject of these emails is - CNET Forums tracked discussion notification
For Newsletters it looks like the email address is the same as above,, or it could be newsletters AT cnet.online.com
I've just had to do this myself as I had lost my tracking emails. However, that is not saying the problem 'is with' CNET.
One other thing. I recently had a look at the instructions for setting up POP/SMTP email again from my own web based account to my email software. The settings had changed, in particular port numbers and SSL settings. It surprised me as I was not having any other problems. However, making a note of each change I made, I made the changes and tested. Sure enough not al the changes worked and I had to change back, but one of the SSL settings had changed and that change stuck.
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