9/03/2004 Gigs missing from my new 80GB hard drive
by Lee Koo (ADMIN) - 9/2/04 10:34 AM
Thank you all for the great submission this past week! Michael if these submissions dont solve your issue with your hard drive, I hope youll join us in this thread so our helpful members can be of an assistance to further trouble shoot your problem.
I encourage all of you to read through not only Joes great answer, but the honorable mentions as well. And if you have more questions, or additional advice, by all means free to post below in this thread.
(WARNING: Many of this week's suggestions include flashing the computer's BIOS. It is best to leave this task to a qualified computer technician or follow the manufacturer's instructions to the letter. Flashing the BIOS is serious task and if done incorrectly, can render your system completely useless. So be warned!)
Thanks again everyone!
I just replaced my 40GB hard drive with a new 80GB one. But
now my computer shows the drive at less than half of its
capacity. I am running Windows Me with a 1.4GHz P4. What is
Submitted by: Michael M.
Your answer may be very simple, or it may not be, depending on what's causing the problem. I'm thinking it's this first answer here--because you said you have a 40GB drive running fine, which means your system is likely OK with larger drives. But if it doesn't work, try the other solutions. And please, please upgrade your operating system, not the problem in this case but still a good idea.
Some drives have jumper settings that allow them to be compatible with older BIOSs that wouldn't recognize drives less than 32GB drives at all (or would recognize them incorrectly) and that when set tell the drive to pretend to be only 32GB. You can fix that by changing the jumper settings. Check your drive manufacturer's Web site or do a Google search with the name of your drive (model #) and "32 GB" and/or "Jumper," to find the exact settings. This is the easiest thing to check. (A jumper, for those who aren't familiar with the term, is a little plastic piece that you can put between two pins that allows you to select certain settings that must be made at a hardware level. All modern hard drives have one--for Master or Slave, when in use with two or more drives--and some have more than one.) This is the most likely solution, especially since you were running a 40GB drive before.
Second, your BIOS may be recognizing it incorrectly. This is less likely, since you had the 40GB drive before, but not impossible (some BIOSs recognize some but not all drives properly, and some have issues with drives less than 64GB). This is a little harder to fix but not too bad. Find out the make of your motherboard (if you don't know, you can either check your manufacturer's Web site, if you bought it from a major manufacturer, or use CPU-Z, or a like program, which will tell you the chipset of your motherboard). Go to the Web site and check for a BIOS update. Run that; it requires booting up from a formatted disk. BE CAREFUL HERE: read all warnings and follow instructions to the letter; updating your BIOS is totally safe if done correctly but is VERY risky if you don't follow instructions, as you can make your computer unbootable...
Those two suggestions will likely (but not definitely) fix the problem. WIN ME isn't the greatest OS to be running, and certainly isn't helping (although it can support over a 100GB drive). Using Windows 2000 or Windows XP, which run natively on NTFS (a way of accessing files on disk that doesn't have the space limitations that Windows 95-98-ME does), would help, at least in the long run.
You can always try to partition the disk (split it, essentially, into several smaller disks) -- also risky since you easily can lose all info on the disk, but if it's a new disk you're probably ok. FDisk (a Microsoft
utility) can tell you if at least the OS can see the whole drive -- Start-> Run -> command and then in the DOS window type "fdisk c:" or whatever drive letter you're using, and it'll check out the drive and tell you the details. It can Partition (although it's not as good as Partition Magic at keeping data safe). This shouldn't be necessary since you have the 40 gb disk running fine, but it's a possibility. (And isn't it nice to have separate disks for each of your family members?
Submitted by: Joe M.