Community Newsletter: Q&A forum: Free vs. paid security software

by: Lee Koo (ADMIN) May 25, 2007 9:56 AM PDT

Like this

0 people like this thread

Staff pick

Free vs. paid security software

by Lee Koo (ADMIN) ModeratorCNET staff - 5/25/07 9:56 AM

Question:

My paid security suite is up for renewal soon, and I'm not too sure as to whether I should renew it or not--because I hear about the many free antivirus, spyware, and firewall programs available out there. Is what I'm paying for going to do a better job of protecting my PC? I'm hesitant to believe that free software will do as good of job as a paid one or am I wrong for this belief? After all, I've always been taught that nothing is free. Please help me, as I really want to know the facts about paid versus free security programs? What benefits do I gain or lose by going free? How do these types of freely distributed security program companies make their money anyway? There has to be a catch and I would like an
answer. Any help in demystifying this will help me tremendously with my decision in the next security software I pay for or receive for free. I love this newsletter, and the people who are always so helpful. Thank you!

--Submitted by Jasmine H.

Answer voted most helpful by our members:

Actually, in this case you can get something for "nothing"


In most cases your assumption would be correct. With most types of products you can expect that the paid version will be better than the freebies, but this is an exception.

If you pay for your antivirus and anti-spyware protection you tend to get some nice features, but you usually don't get better protection and the reason is really simple. Viruses, trojans, worms, spyware, adware, and all the other malicious garbage that can attack your computer isn't just a threat to you-- it threatens everyone on the internet. This includes big companies and governments. It is in everyone's best interests to control these attacks, but that can't happen if the malicious code can hide in private computer systems because the owner can't or won't pay for the software needed to protect the machine. Therefore a number of private companies have committed themselves to providing free versions of their software for those who can't or won't pay money for it. A lot of this software is superior quality.

There is a catch, but it isn't any different than if you were buying the software. Whether you pay for the protection or get it free, make absolutely certain that you know what you are getting. Many companies also put out bad programs, and some of them actually cause the problems they are supposed to be detecting. There is no way to avoid the need to check a product out before using it, unfortunately. Many people have purchased or downloaded software believing that they were protecting their computers, only to be infected with viruses or spyware as a result. Never respond to a pop up that offers to "scan" your computer for free. This is one tactic used to sell inferior or even malicious products. Always check out the reviews of the product before allowing it to access your computer.

It is, fortunately, very easy to check out a product before purchasing or downloading it. CNET has a lot of information. Check out download.com, and don't forget to type the product's name into your favorite search engine and see what the reviews on other sites say. You can get a lot of information in a short period of time.

You should run one (and only one) antivirus product on your computer. You should run one (and only one) software firewall on your computer, and the one that comes with Windows is not the best choice. You should run 3 or 4 anti-spyware programs, but not in "real time." Run only the one you trust the most constantly, then run the others manually right after updating them (at least once a week). Be sure to disconnect from the internet while running your scans manually. This is also a good time to run a full antivirus scan and any other utilities that need to be run, such as a defrag program.

If you are still deciding which products to choose, and you are willing to pay for the products, I urge you to support those companies that offer free versions of their software. The paid versions aren't going to protect any better, but you should get some nicer features. Any company that will offer quality software for free deserves your business. They are doing their part to ensure that we can all access the internet safely, and we should appreciate them for that effort.

Also, don't despise some of the free software in other categories. Much of it is high quality. The open source movement is one reason. Also, some of the software is put out by individuals who create a program for themselves and then just want to give others access to it. Some of it is software put out by companies that also sell paid software, hoping that you will like the product and come to them for other software you might need. Take a look at it. You might find something you need for free or at little cost. You will probably find something that is just cool. Don't go wild! After all, there is a lot of junk out there as well, but do take a look and check the reviews. You will be pleasantly surprised at what you find.

Denise

http://forums.cnet.com/5208-10149_102-0.html?forumID=7&threadID=249393&messageID=2496562&tag=nl.e497#2496562

--Submitted by 4Denise

If you have any additional advice or recommendations for Jasmine, let's hear them. Click on the "Reply" link to post. Please be detailed as possible in your answer and list all options available. Thanks!

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  •   
  •   
  •   
  •   
  •   
  •   
  •   
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to

Close

Thank you. Sent email to

Close

You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted and will appear on our site shortly.

Close