CNET Forums: Message List - XPS 13 Ultrabook:No sound when lock screen

driver

03 May 2012 16:46:34 PDT

Go to your online dell account, they've updated the driver and resolved this issue. ...

03 May 2012 11:38:10 PDT

How can I get the Windows native driver and install it to fix this same issue on my XPS13? Thanks. ...

20 Mar 2012 07:19:24 PDT

Thanks for the update

No sound from headphones if screen saver is engaged, screen is locked (Windows key + L), li ...

19 Mar 2012 16:48:05 PDT

Called tech today and the tech installed a 'Windows native' sound driver, apparently the Dell driver doesn't work 100% p ...

19 Mar 2012 13:47:38 PDT

Thanks Jesse, I've been in contact with three Dell techs last night and they remotely changed settings on my machine(als ...

19 Mar 2012 12:16:12 PDT

California,

Can you tweet to @dellcares with your contact info, name, service tag, email address and phone number ...

19 Mar 2012 11:54:04 PDT

California 707,

My name is jesse leonard and I work for the Dell Social Media Team. You mention that when you loc ...

17 Mar 2012 23:29:29 PDT

I've already turned in/exchanged one new laptop that had this exact issue, this is the second brand new laptop with t ...