Samsung DLP white dots fix?

10 Apr 2012 17:09:45 PDT

I know that this issue has been beaten to death. I know that the recall is over and I'm pretty much SOL. What I'm wonder ...

Samsung Support fixed this

03 May 2013 08:39:22 PDT

I had this issue and contacted Samsung support on their Facebook support page. They emailed me a few minutes later and s ...

Don't Fool Yourself

04 May 2013 01:54:16 PDT

Don't fool yourself. Your model was probably involved in the class action lawsuit that made them fix it. ...

LuckyRod is correct

06 May 2013 08:15:38 PDT

That is exactly what happens. Samsung lost class action suit. If your specific model is listed, they will show "gre ...

I'm not a Rep.

06 May 2013 09:01:49 PDT

But I am an electronics designer and see that the part in question would fail earlier than we expected. I have supplied ...

Correction

06 May 2013 09:09:56 PDT

Hi PMDavidson,

Thought I'd clarify something. Bob Proffitt is a CNET community moderator; he is not employed by S ...

Same Here

23 Jan 2013 10:22:30 PST

Don't hold your breath for a return call or any support. Model HLT5687S , case number of 5105007031. ...

A suggestion.

23 Jan 2013 10:30:23 PST

Don't bury your requests in old posts. And to answer your question again, read

Samsung still willing to fix for free

10 Dec 2012 06:10:05 PST

I have had this television since 2008 but just started watching it on a consistent basis about 4 months ago. (Just never ...

Posting on behalf of mingusamungus

30 Nov 2012 13:36:07 PST

Member mingusamungus encountered an issue posting the following, so I'm submitting on the member's behalf:

" ...

My HLT-56

03 Dec 2012 11:00:50 PST

Thank you everyone for the information! I was ready to scrap my HLT-5676SX/XAA until I found this thread. I called Sam ...

Still valid as of dec-9-2012

09 Dec 2012 12:14:41 PST

Just called Samsung for white dots on my HLT6176SX/XAA? Just as this thread states, Samsung is sending out a tech this w ...

Finally got it fixed after weeks of calling

09 Dec 2012 20:31:57 PST

It took me a few weeks but I kept bugging after being told by all of the supervisors that my model wasn't covered. I fi ...

omg still works

10 Feb 2013 19:03:32 PST

Just joined to say still works to call . Got to this forum from Google. Call 10 min ago. Someone will be here Friday to ...

Samsung did not cover my HLT model TV

03 Jan 2013 07:53:06 PST

My Samsung DLP TV is model # HLT6189SX/XAA. I have the same white & black dot issue that is spreading all over my scree ...

repair rejected

09 Mar 2013 11:07:17 PST

I also have a repair request for the white dot issue on my Samsung HLT6156 (ticket number4118076380) and the repair req ...

Tip only.

09 Mar 2013 11:57:52 PST

Don't bury a plea in an old post. Try a new post and supply the full details of model number, transaction numbers and m ...

Update

17 Mar 2013 00:57:01 PDT

I called on 3/15/13 and told Samsung that I had white & black dots on my screen. I provided my model number HLT5075SX/X ...

Samsung came through 4/9/2013

09 Apr 2013 11:23:08 PDT

I read this and saw that some people had success with calling samsung, so I figured why not try. I called and told them ...

You are the lucky one

09 Apr 2013 13:26:06 PDT

As you can see from this thread and others if you search "white dot problem samsung", some win some lose for n ...

61 " seems to be the odd TV out

09 Apr 2013 13:34:56 PDT

I have talked to 3 people, chatted online, and emailed my plea to get my 61" model HL61A750A1FXZA repaired, and sti ...

You've buried your plea in an old rant discussion.

09 Apr 2013 13:39:12 PDT

Top post it so you can see if Samsung does repairs on 2007 sets. From what I see, such are repairable. But at what loo ...

Samsung DLP white dot repair

21 Jan 2013 07:17:55 PST

Unfortunately, I did not receive the same response from Samsung on my HLT 61" with numerous white dots on all chann ...

not normal, what happened to the 10 year sales pitch

22 Jan 2013 07:57:23 PST

They told me the same, but they had also told me the led engine would last at least 10 years vs normal projection tv's t ...

That's the LED.

22 Jan 2013 08:21:19 PST

The other part is the DMD which if you add a few degrees to figure 9 can barely get 5 years.
Here's the PDF on that.< ...

Not normal!!

22 Jan 2013 20:27:58 PST

It is obvious that this is not normal wear on the 61" tvs any more than it is on the 50" tvs that made the cut ...

I offer only the Ti document and video.

23 Jan 2013 07:44:15 PST

And looking at the curves it's easy to see what's going to happen. It does wear out and all the documents so far seem t ...

Figure 9

24 Jan 2013 14:45:06 PST

I know it is pointless but I think we need to at least get the facts right. At normal operating temps chip should last t ...

Thanks for the update.

24 Jan 2013 15:25:30 PST

Sorry but holding this discussion here is hard to do. If you want to start a new discussion in say CNET Home something ...

Pointless ...but

25 Jan 2013 08:44:06 PST

Bob,

You seem like a nice guy and I was more than willing to let this go but.... besides the poor service and sup ...

Again, this thread is too unwieldy and I didn't

25 Jan 2013 08:58:56 PST

I didn't dive into the other issues. You brought up low use but that brings into the question of humidity on this part. ...

Same Problem but no Resolution

23 Jan 2013 10:20:10 PST

I have the infamous white dot problem and gone through all the channels mentioned with the usual "your model not co ...

That was answered at this link.

23 Jan 2013 10:29:05 PST

http:// ...

What am I missing - arrticle you recommeded

24 Jan 2013 07:03:02 PST

From the link you supplied (not sure when published)

The Digital Micromirror DeviceTM (DMDTM) has made great stri ...

Your documentation - contradicts above

24 Jan 2013 07:19:45 PST

Sorry previously posted on older thread but it appears based on your recommeded readings that the dmd chip in these TVs ...

Figure 9 seems to tell me otherwise.

24 Jan 2013 08:57:31 PST

Add 10 or a little more degrees to see what happens.

Good luck in your quest but here it's pretty well accepted t ...

WHITE DOT FIX

22 Nov 2012 13:17:35 PST

Here's my white dot fix:

Get you model number of your samsung tv and log onto Samsung.com and go to service and e ...

White dot DLP fix

23 Oct 2012 21:03:01 PDT

I had some white dots begin appearing about a week ago. I just got around to researching it and thanks to the info on th ...

Free 1 time repairs only for certain models

16 Nov 2012 14:18:28 PST

I just called 1800samsung on my 5 yr old HL-T6189S 61" DLP. I was told my model did not quality for the one time r ...

in the same boat

17 Nov 2012 06:38:19 PST

They told mee the same thing on my HLT6187SX/XAA we got the LED light engine in ours because it was supposed to last ...

Same white dot issue on HLT6189SX TV

03 Jan 2013 07:59:19 PST

I have the same issue. Samsung told me our model just missed the cutoff. I think if enough of us called in to let Sams ...

White Dot Fix

19 Oct 2012 18:42:10 PDT

I have been having the white dot issue for the past few weeks / months as well. Looking online trying to find a solution ...

White dots and black dots

20 Oct 2012 05:15:16 PDT

My repairman told me that white dots are when the mirrors fail in one direction and black dots are when it fails in anot ...

Called customer service for white dots fix

09 Jul 2012 12:49:32 PDT

I called Samsung customer service yesterday and I guy came out today to replace the chip for free. New chip seems to hav ...

DLP chip replacement

19 Oct 2012 06:48:12 PDT

Bottom line: Samsung paid for the chip and installation in my HLT5076 dlp TV. It was 5 years and 1 month old showing a ...

The Fix Is In!

11 Jun 2012 04:35:31 PDT

Good Morning, I read the posting below with the 1-800-Samsung phone number and called them yesterday, Sunday evening, an ...

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