Dear rguy1: You pose a very interesting challenge to the software makers that hasn't been considered before to my knowledge in the way that you are going about it.
The question becomes, as you have stated:"It is NOT fair trade..." I never thought about it in that way. And also, state regulators set the policy on these types of software and computer issues as well. It will be interesting to see how the Attorney General rules in this matter. Good luck to you.
Just out of curiosity, why would anyone want to run an obsolete anti-virus program. New virus files are issued almost daily. Using old anti-virus software is like relying on your flu shot from 1990. You will end up infected.
As to other concerns about McAfee, you pay your money (or use your freeware) and take your choice, I have run McAfee successfully for years and found it quite efficient though of course not perfect protection; no anti-virus is perfect, it can't be for the reasons stated. I have never had an infection nor a serious problem that wasn't in the end the result of my use of the program.
I am not a fan of other McAfee programs - their spam program is junk IMHO - but the anti-virus has been around a long long time and works well. I suggest that your problem is not with the software that is telling you - as it should - that it is well past its effective use date . Rather it is either a lack of understanding about the way such software works, a refusal to accept that nyone could disagree with your position, or a desire to fight the great fight - to rant against the corporate machines that force you to pay for their product.
In any case you will not win any court challenge based upon what you have said here. Experts will prove that their software functions as designed and that their EULA is air tight. You got your 39.95 worth out of the software so save your time and more money; go get a free program like Avast or AVG for your anti-virus.
Just my 2 cents worth of course. Feel free to rant at me if you disagree. ![]()
Sorry, but in this case, you're wrong.
Software vendors NEVER sell their software giving you exclusive rights, and they would be stupid to do so.
They give you rights to USE their software, and usually for a specified period of time or indefinately.
In the case of McAffee and Norton, they sell their software based on a 12 month license. This is a very common practice and if you had read your license agreement at the time of purchase, you would know this.
It's not a marketing ploy, it's simply the way they have chosen to license their software.
So, bottom line, you don't have any legal recourse, in fact, you don't even have a valid complaint.
It is your responsibility as a consumer to know what you are buying and what the term of the license is for what you are buying.
If you fail to do that, then unfortunately, it's really your problem for failing to do so......as they say, read the fine print.
Let the buyer beware.
In any case there are other solutions out there.
Download Avast - it's a great virus solution - and it's FREE and updates to the .dat file are free as well.
Good Luck,
RadioActive1
Which personally, I wouldn't do. If you think about it, very few anti-virus software publishers have a specially reduced rate for customers who want to retain an old version of their software and keep using it. In this case, he should-
1) Look for a more reasonable publisher, and
2) Buy the newest version of their product
Even if, for some obscure reason, he decided he wanted to keep using McAfee's product, I would advise against simply renewing his license, since it's most likely the same price as buying the newest version with its included 1 year of updates.
How about this? My employer uses an erp package for business which does acctg, inventory etc. it costs about 40,000 and up depending on number of users and 15% of the price per year for "maintainence". I follow a user group for system admins responsible for this software. Recently one member posted his company was merged and didnt need the software anymore. He wanted to recoup some of their investment. he was informed they only licencsed it and it couldnt be sold or transferred. What a kick in the groin. we all need to support the open source movement, or any groups that try to right the balance between customers and these giant software houses who are the industrial robbber barons of the new century.
Dear rguy1:
I understand your frustration. However, as has been posted already, your license agreement does state that you own only a one year lease on the product.
I recommend going to a freeware antivirus ie. Avast, or AVG which seems to be popular in this forum.
You can also download extended trial versions of leading antivirus products such as Norton, Panda and F-Secure at the Microsoft security site. Go to this link : http://www.microsoft.com/windowsxp/downloads/updates/sp2/antivirus/default.mspx
Also please see my posting at : http://reviews.cnet.com/5208-6132-0.html?forumID=32&threadID=42517&messageID=498281 I think you will find the CyberScrub offer much to your liking.
Safe surfing!
Better rewrite your list of freeware, TopGun. AVG has just announced that their product is now COMMERCIAL (pay-for-use).
Actually, AVG FREE 6 will be discontinued, but there is another version coming.
From the Grisoft site:
GRISOFT is pleased to announce that the next generation of AVG Free will be available soon!
The new AVG Anti-Virus Free Edition, which is currently available for Beta testing, is scheduled to be Generally Available at the beginning of November.
It is refered to as T.S.
What is referred to as T.S.?
I just left the board over at McAfee and none of their moderators seemed to be aware of it and McAfee Tech Support and Customer Service would only suggest that I upgrade ! If it is indeed the case , McAfee doesn't seem to want to acknowledge it !
Theirs got to be a reason that after ten or so inquires that someone at McAfee wouldn't just say that the perpetual licenses had been modified !
The whole thing seems a little shady for a million dollar company so I guess the TS stands for Top Secret ! Maybe someone needs to review the case law on a company presenting a purchase as a retail sale and interjecting a lease in the license ! I suspect were see it in some kind of class action law suit one day ! For me ! I bought a new copy of Norton 2005 ! I guess this is the best was to deal with bad marketing !
Thanks for the insight !
Hey rguy1!
Dd you check out my posting at : http://reviews.cnet.com/5208-6132-0.html?forumID=32&threadID=42517&messageID=498281 ?
It's a first class antivirus. You only pay once. You get it for five years!
No TopGun I didn't since I had already purchased a copy of Norton this morning ! I really don't mind paying 20 or thirty dollars for the Norton or McAfee Software ( Rebate ) but I'll add the link to my favorites for further evaluation and reference since I get asked about free software all the time !
Thanks For Your Reponse !
No T.S. does not stand for Top Secret. It stands for Tough Excrement!
You knew the program was going to expire. Does your Library Card still work after it expires? your Credit Card?
How in the heck would I know the program was going to expire ! I read the agreement as perpeual license !
I don't like doing this but I'm going cross reference this thread to a thread I have going with people who work with the McAfee program on a technical level everyday ! McAfee Acknowledges the program should work and the forum moderators that work on a daily basis - contend the program should work and is not sold in a subscription license in boxed versions but as a perpeual license but somehow I got several people here that feel that they have some sort of insight that no one associated with the program on a daily basis agrees with ! Even the company doesn't agree your assessment! So how in heck would I know they were going to completley disable my program ! I think your commentary is know as BS !
http://forums.mcafeehelp.com/viewtopic.php?t=33970
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