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Computer help: revive HD that won't spin?

by Veevee - 9/3/04 2:36 AM
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Post 1 of 8

revive HD that won't spin?

by Veevee - 9/3/04 2:36 AM

I have been told that the 2 hard drives on my computer won't spin (therefore not usable in present state).
Anybody have any insight on how to remedy this?

I have a year and a half of digital photos on one of the drives, and various other stuff. Will be holding on to them until I can retrieve the data if possible.

I have been told it can be about $1,000 to have a company rescue the files/whatever is on the drive. I don't have that kind of money.

What happened was this-computer wasn't rebooting after I had installed a serial mouse device, in addition to the regular mouse that was on the machine. This happened even though the first time I booted the computer with them both attached they both seemed to work fine. I understand now this probably isn't a good idea.
The power source blew, and as I understand it took the motherboard with it. This evidently also screwed up the hard drives. I only took it to one computer repair shop, so I don't know if that's the last word, or if that is what mucked things up. For all I know the power source would have blown at this time anyway.
The O/S was win2000, with two HD's, one with a partition. The chip was of some speed (at least a pentium III class)-the machine was put together by a cousin who is too far to come and help, but it was a nice build, and utilised win2000 nicely. Never any complaints before this, no crashes as far as I know.
The setup was esentially basic besides the three drives. One had the O/S, one a copy of O/S source (I think) and the other had all the everyday programs and files used. Had installed the service pack available last August-SP 3 or 4, that included all previous SP's, and many updates since then (until the c-drive became almost full-was tiny, less than 5 gigs).
I am going to try a new motherboard and power source eventually, but I am not really concerned about this machine except for the one drive with the files I want to keep.
Any insight will be appreciated, thanks

Christopher

Post 2 of 8

Re: revive HD that won't spin?

by Kees Bakker Moderator - 9/3/04 4:17 AM In reply to: revive HD that won't spin? by Veevee

I would visit a second shop for a second opinion. But if it's really a damaged hard drive specialized help seems the only option, and $1000 seems reasonable.

As Bob Proffitt uses to say: "A hard is temporary storage only." If you've got anything on it you don't want to lose, you MUST copy it to another device, using a CD-burner or a DVD-burner, or another hard disk on another (preferably networked) computer. Some people only learn this after losing too much, or paying for recovery more than they would like. Sorry to say, but that's the way it is.

Kees

Post 3 of 8

Re: revive HD that won't spin?

by ruffems - 9/3/04 6:35 AM In reply to: Re: revive HD that won't spin? by Kees Bakker Moderator

I would verify with a second shop that they won't spin. IF that is the case then you might be out 1000 to get them recovered.

Post 4 of 8

Re: revive HD that won't spin?

by tlmurray - 9/3/04 6:52 AM In reply to: revive HD that won't spin? by Veevee

Frankly I think $1000 is a bit high.

If you know how to plug/unplug components, and when you obtain a known good power supply, see if the drive spins with ONLY the power attached -- leave the data cable unplugged. If it spins, then you know the spindle motor is good and thus the case should not have to be opened in a clean room (that's when the price shoots up).

If it does not spin, try this tactic with a hard disk repair shop: Tell them you will pay only as far as replacing a new circuit board. If they know they will get, say, $300 from you, and then find that the case must be opened to replace the spindle motor, they may be happy with getting the $300.

Post 5 of 8

Bargain!

by R. Proffitt Moderator - 9/3/04 7:29 AM In reply to: revive HD that won't spin? by Veevee

1000 smackers is a bargain. Recovery prices have come down as more and more people use these services. About 4 years ago a friend at a local hospital was called in to help recover MRI scans that they had not backed up. The drive was recovered and the bill was 24,000 bucks. It cost that much since the platters had to be moved to another drive in a clean room as well as unscrambling the data...

About your situation. If I am handed a non spinning drive, I test it without the IDE cable in a PC and just the power attached. If it spins I set the jumpers to CABLE SELECT, then ... But first I will not write at what point I power off and back up since you are an expert and will not plug/unplug things when the power is on. Then I connect the drive as cable select, master connection on the 80 IDE conductor cable. The BIOS hopefully notes the drive. I then boot a KNOPPIX CD and see if the files are accessable.

You may look up KNOPPIX with google.com

Best of luck,

Bob

Post 6 of 8

Re: revive HD that won't spin?

by Marcel Bakker - 9/3/04 8:45 AM In reply to: revive HD that won't spin? by Veevee

Well it seems like yur harddrive electronics have been shot by overpower. I have needed to recover some similar problems, and did this with identical drives, swapped the boards and retreeved the data. So try find identical drives and replace swap the boards, or have someone handy do it, At the price you pay for hard drives these days, it won't cost more than $200 bucks! Don't forget IDENTICAL!

Post 7 of 8

Re: revive HD that won't spin?

by Veevee - 9/28/04 5:03 PM In reply to: Re: revive HD that won't spin? by Marcel Bakker

So you are saying it's a simple solution to use an identical drive to swap out the data?
I'm not sure I follow this-can you explain it better please?

Post 8 of 8

Re: revive HD that won't spin?

by Kees Bakker Moderator - 9/28/04 11:57 PM In reply to: Re: revive HD that won't spin? by Veevee

Veevee,

I read his message as "swap the electronics" inside the disk. Then it will work again. You'll need at least a screwdriver (and probably a specialized tech).

Still, it's possible it's the motor or the head fallen on the spindle. Then this 'simple' solution doesn't work.

Good luck,

Kees

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