Cell phones: T-Mobile or Verizon???

Re: T-Mobile or Verizon???

Definitely T-Mobile. Their network isn't as large as Verizon just yet, but they will be buying CellularOne here soon and that will add a lot. Plus the GSM technology is far better than the CDMA of Verizon.

Plus I help found the system in the Western US that is now Verizon and have been with them for over 15 years. And finally got tired of the lies and very poor service and had to move when they started charging me 40 cents a minute for on average of 2200 minutes a month for calls to be transferred to a land line because they never made it to my cell phone. And this is in Denver the base for the original cell system for 14 Western states.

I called and Faxed a list a mile long of all the crap that I have had to put up with including being sent a CB antennae to attach to a pocket flip phone to get better reception. The manufacturer of the antennae said first the antennae had nothing to do with cellular technology and wouldn't work. Then he told me that piece hadn't be made in 10 years or shipped in 5. He had no idea how Verizon got the antenna's or why they sent it to me. He got a real big laugh out of that.

So with this and the list of other things, I was told that my early termination fee, since I had to get a new phone recently since the last one just wouldn't work and when being updated at a store caught fire, and they put it on my account as an upgrade (which shouldn’t have happened) adding 2 years to my contract, would be waived. Then I get my final bill and there's the fee. When I called to find out what was going on I was told that they had changed their minds. Well the Colorado State Attorney Generals office says think again. I feel this might be grounds to investigate a Class Action Suit for the fees but, I want my money back for the past couple of years when my phone really didn't work and Verizon lied that they were upgrading my area to fix the situation and weren’t. An additional funny thing is that their corporate offices are here in Greenwood Village and try to contact them, good luck. Their “my problem is their problem and will fix it on the first call” is another lie. Notice that the “can you hear me” commercials have mostly stopped. That’s because they lied about their coverage area and now by law they have to accurately represent it, they aren’t making the obvious, obvious that they don’t have the coverage that they use to imply they had.

A great thing about T-Mobile is if you call in a bad coverage area they put out a trouble ticket and whether or not there is a problem with the tower at that location, they send out a repair crew to investigate. Then you get a text message all about what is happening and if there is going to be any work or upgrades in the near future. Verizon hardly knows where their towers are and have to have a minimum of 3-5 calls before they’ll think about looking into it. Also Verizon is the last to get the good phones because as a manufacturer in Korea told me that Verizon demands that so much of the software of the phones be altered that the phones barely work and they have to take the blame. So either they have to make it work, which takes time, or they just don’t let Verizon have the phones.

There’s more, much more, but this should, I hope be enough to convince you. Go T-Mobile!!!!